Customer Ratings & Reviews
- Model:
- HNL-00001
- SKU:
- 6145606
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Surface Book 2's ease of use, performance, and long battery life. Many appreciate its versatility as a tablet and laptop, highlighting the lightweight design and impressive graphics capabilities. However, some customers find the price to be a significant drawback. A few users also noted that the device can get warm during extended use.
This summary was generated by AI based on customer reviews.
Grad gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My niece went off to college this fall. Decided to get her this fancy little thing. She can’t stop bragging about it. Beautiful laptop and amazing features.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zero complaints. Had a Lenovo previously. This was my first touch screen / tablet hybrid laptop. I7 is worth the $$. Geek squad setup everything. Highly recommend
I would recommend this to a friendAwesome so Far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the functionality of this 2 in 1. It works perfect for my cabinet business and keeps me from having to use multiple platforms.
I would recommend this to a friendBest laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This surface is perhaps the best machine I have ever owned. I’m a software programmer n needed a laptop that can handle the workload. This is it!
I would recommend this to a friendVery flexible
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves all the functions of this laptop and even uses the surface pen for almost everything. Highly reccomend
I would recommend this to a friendGreat Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros Powerful laptop Great keyboard Excellent display Versatile Cons Screen wobble Touchscreen a bit inaccurate Heavier than I thought
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled to read you're loving the versatility of your new Surface Book 2! This is definitely a powerful machine with many features to offer users, including great display! We have some tools for you to use to troubleshoot the screen wobble and touch screen issues you seem to be experiencing. To learn how to care for the connectors attaching your screen to keyboard, try following the instructions on our support page here: https://support.microsoft.com/en-us/help/4023472/surface-troubleshoot-your-surface-book. In regards to the touch screen, this may be solved by simply resetting your touch screen calibration. Check all troubleshooting options here: https://support.microsoft.com/en-us/help/4023476/surface-surface-touchscreen-problems-with-touch.
Hopefully this should help make your Surface experience even better!
Kind regards,
Jessica
Surface Customer Care
Great 2-in-1 notebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Microsoft Surface Book. I have the previous version and both are still working as expected. So far I’m happy with it.
I would recommend this to a friendMicrosoft - Surface Book 2 - 13.5" Touch-Screen Pi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft - Surface Book 2 - 13.5" Touch-Screen PixelSense™ Display - Intel Core i7 / 16GB / 512GB dGPU - Silver. GREAT PRODUCT FOR THE PRICE
I would recommend this to a friendgreat computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with my purchase at the Mechanicsburg store! the sales woman was educated and able to work military discounts for me. thank you!
I would recommend this to a friendAmazing for comic book artists
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t sure about this pc at first, but as soon as I tried it, i felt in love with it. Amazing features, works like a charm!
I would recommend this to a friendEverything has been great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything has been great. No complaints. Very good product. We got the surface book to replace my wife’s MacBook Pro and she loves it.
I would recommend this to a friendBeutifully designed and streamlined w perfection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product with store personnel executing professional service. Best Buy will be around a very long time with this winning combination.
I would recommend this to a friendHopefully is a great investment, for my son’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For college He needed Hope he can go head and do not just ok, but great.
I would recommend this to a friendIt does everything I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good device. Fast with an excellent display. We're able to do all the things we want or need for school and leisure.
I would recommend this to a friendFast and efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the touch screen and the mouse and pen. Travels well, great so far.
I would recommend this to a friendFantastic tool!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best and easiest computer for a commuter I have ever had! Fast and user friendly to startup!
I would recommend this to a friendAmazing Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer helped me turn C's into A's and B's while in pharmacy school! I highly recommend this product to any student.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Doug,
We're ecstatic that the Surface Book 2 has been helping you to accomplish more at school! This versatile device is great for multitasking, while serving up powerful performance. It's great to hear that the Surface Book 2 has empowered you to have some great success! Keep up the good work!
Cheers,
Jessica
Surface Customer Care
What a machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best investments I did for my company. I was very pleased with what it has to offer! Makes my job much easier.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Juan,
We're delighted that the Surface Book 2 is empowering you to accomplish more with your business! This powerful device is great for professionals. From portability, to powerful performance the Surface Book 2 does it all! We hope you continue to discover more to love about the Surface Book 2!
Cheers,
Jessica
Surface Customer Care
Nice overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this surface although i could have get the bigger size screen as the 13.5” makes some stuff really small.
I would recommend this to a friendExcellent Versatility
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer for college this year and and I love the fact that I can draw on the screen - I love to draw.
I would recommend this to a friend