Customer Ratings & Reviews
- Model:
- HNL-00001
- SKU:
- 6145606
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Surface Book 2's ease of use, performance, and long battery life. Many appreciate its versatility as a tablet and laptop, highlighting the lightweight design and impressive graphics capabilities. However, some customers find the price to be a significant drawback. A few users also noted that the device can get warm during extended use.
This summary was generated by AI based on customer reviews.
Excellent laptop for literally everyday use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop for school purposes and it has amazed me on its power and capabilities. Beautiful color and graphics. Well worth the price. Happy customer
I would recommend this to a friend- Cons mentioned:Price
4/5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I'm happy with this purchase and would recommend it. The only reason I left out one star is because I paid more for this than I think a used laptop should be worth.
I would recommend this to a friend - Pros mentioned:Battery life
Work horse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as my work pc/laptop and gets used 60 hrs a week plus travel. Working perfectly. Two batteries hold up well to watching Netflix on a flight.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for the stellar review! We're thrilled to hear the portability and battery life of your Surface Book 2 is making it a first-rate travel companion. We completely understand how important it is to be connected to your favorite streaming services when traveling. We hope you continue to enjoy!
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Tablet mode
Great laptop especially when paired with a stylus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop I’m using it for my engineering classes at UK and it’s running everything flawlessly whether in laptop or tablet mode
I would recommend this to a friend - Pros mentioned:Performance
Nice Machine some glitches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer overall is pretty awesome. There are a couple of glitches sometimes the screen says it is detached when it's not and sometimes the keypad is a bit overly sensitive, but over all a good machine.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your Surface experience with the community. We're sorry to hear you have been encountering some issues with your device. We'd love to chime in and offer you some assistance to get you up-and-running smoothly. Here is a great resource to help you troubleshoot what you have described: https://support.microsoft.com/en-us/help/4023472.
If you should encounter further questions or concerns with your Surface Book 2, our support team is always happy to help. Contact our team here: https://support.microsoft.com/en-us/contactus/.
Kindly,
Jessica
Surface Customer Care
We want to hear your Surface story. Share your experience by leaving a review.
Great product but heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but a bit bulky and heavy for what I wanted.
I would recommend this to a friend- Pros mentioned:Tablet mode
Great small dual computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that I can just detach the top and use it in tablet mode. I brought it to use for photo editing and music.
I would recommend this to a friend - Pros mentioned:Performance
good for student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought for my niece and she loves it. does homework, assignment and take notes like a champ. now she doesn't have any excuses for not scoring A
I would recommend this to a friend - Pros mentioned:Speed
so far a great computer, loving it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on a recommendation from a friend. So far i love everything about it. It is lightning fast, which is what i wanted.
I would recommend this to a friend - Pros mentioned:Performance
Super Powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a high end user!! Have performed flawless under some pretty heavy loads!! Microsoft has delivered with the new Surface Book 2
I would recommend this to a friend - Pros mentioned:Speed
Surface Book 2
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, efficient, comfortable use, large keys. Great sound and beautiful pictures by the built-in-camera
I would recommend this to a friend very fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice laptop tablet combination. with the i7 and SSD drive this is a very impressive computer given is very small footprint.
I would recommend this to a friend- Pros mentioned:Tablet mode
At last!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've wanted this laptop since it was first released. I love the fact that it turns into a tablet since I refused to purchase an ipad.
I would recommend this to a friend - Pros mentioned:Speed
Processing speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have a book 2 i5 love it. But needed a bit more processing speed had to buy it. And it is definitely worth the upgrade
I would recommend this to a friend - Pros mentioned:Performance
Works great!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is absolutely spectacular. Works all the time and works great every time.
I would recommend this to a friend - Pros mentioned:Performance
Better Than Expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had heard a lot about the Surface series of laptops, good and bad. Mine has performed very well and better than expected.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear the Surface Book 2 has exceeded your expectations! This versatile machine sure packs a lot of power. Thanks for the great shout-out!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Speed
Surface Book 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding device, fast and great screen quality. I upgraded from Surface Pro and the speed and features are remarkable.
I would recommend this to a friend - Pros mentioned:Speed
New levels of refinement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refined with lots of power to boot. I need power for Adobe Creative Cloud software and this laptop is serving me well. So fast.
I would recommend this to a friend - Pros mentioned:Performance
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his new laptop so far. Does everything the Apple can do and then some. So far it’s been a great investment.
I would recommend this to a friend - Pros mentioned:Tablet mode
Great hybrid device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the surface book is an amazing piece of hardware for anyone wanting a tablet and laptop in one!
I would recommend this to a friend