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Customer Ratings & Reviews

Your price for this item is $2,124.99
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The comparable value price is $2,499.00

Customer reviews

Rating 4.6 out of 5 stars with 353 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the Surface Book 2's ease of use, performance, and long battery life. Many appreciate its versatility as a tablet and laptop, highlighting the lightweight design and impressive graphics capabilities. However, some customers find the price to be a significant drawback. A few users also noted that the device can get warm during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 353 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Power laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a powerful laptop with some decent memory and i7 processor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It's very easy to use and I love how it turns into a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent laptop ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surface book, and both have work great without any serious issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy switch to microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a macbook pro for 6+ years before it finally died and I got this computer. As someone who uses my laptop for both school and photo editing, this computer fits my needs pretty well. Can be a bit laggy using the touch screen for lightroom but doesn't affect my workflow too much. I also like being able to turn the tablet around and use the base as a stand while watching TV shows or youtube.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing with the community about all the different ways you love using Surface Book 2! We're delighted to hear that this impressively powerful machine has been a great fit for both work and play. We appreciate you taking the time to share your Surface experience, and we hope you continue to enjoy!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Tablet mode

    Rated 5 out of 5 stars

    Great laptop for graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processing. Like switching from keyboard mode to tablet mode when drawing graphics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outstanding computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rated it 5 stars had the pen included with it. To spend 2+K and be nickel and dimed for a pen in my opinion is just wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a developer working on a unity game and I wanted something light and powerful. I have been able to use multiple developer tools at the same time. It’s light and the battery life has been excellent. I like the keyboard a lot. The keys are large and I enjoy the amount of travel. The price is the only negative in my view.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your perspective! We appreciate you taking the time to leave this review and we will be sure to pass your feedback along to our team.

      Take care,

      Amanda
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2in1 option. Very fast and versatile. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely the fastest, best laptop I've used!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft outdid themselves with this laptop! Hands down the best laptop I've used! Well worth the extra money! The only thing that would make it perfect, is if the type keys had slight indentions for quicker and more comfortable typing - like Lenovo has - that's a small thing, but Microsoft would blow everyone else out of the water with that added feature.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the awesome review! We're absolutely thrilled to hear you're loving Surface Book 2, and we sincerely appreciate you taking the time to leave this feedback for the community. We always enjoy hearing how we can improve on our devices in the future, and we'll be sure to share this with the rest of our team. Glad to have you apart of the Surface family!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    30 days in good product. good battery life. great display. No issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is easy to use. Love the features it has..love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this computer. Works great and very fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very easy to use and the detachable screen is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great battery life, converts to a tablet with full windows functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Book 2 is a great machine and fast I really rcomended

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving it. It is fast, user friendly light and very vecityle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop/ tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it’s so easy to use. I love the smooth the keyboard is.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for people who need a tablet and laptop. Battery life is also great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent and powerful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but very powerful. Good battery life and display.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is absolutely awesome! More than enough computing power.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and fast computing but I find it difficult to use the built in mouse. Recommend an external mouse.

    I would recommend this to a friend