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Customer Ratings & Reviews

Your price for this item is $1,125.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,570 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the ability to disconnect the screen but still have a real keyboard. This unit bridges the gap between laptops and tablets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very versitle copmutee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very sleek, user friendly, and made for anyone on the go. I would recommend if you do use for basic home/work functions.

    I would recommend this to a friend
  • Cons mentioned:
    Hinge

    Rated 4 out of 5 stars

    Great laptop, impressive specs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I've had a great experience with my Surface Book! The ability to switch between a laptop, tablet, and clipboard is incredibly useful and the Surface Pen compatibility is a plus! It definitely feels like Microsoft's OneNote was designed with the pen in mind. The keyboard itself is incredibly comfortable to type with, especially in comparison to other products on the market with similar tech specs. There are definitely still some kinks that need to be addressed by Microsoft, though. For example, it's really awkward to connect headphones to the device (the headphone jack is located on upper, right-hand corner of the tablet when it's docked, so any headphones that are connected in laptop mode are suspended in the air), the hard stop of the fulcrum hinge is abrupt so the screen can't tilt back very far when docked, and the lack of after-market support is frustrating given the cost of the device (despite buying the most expensive device in their lineup, you can't purchase any screen protectors, protective sleeves, or cases from the Microsoft Store because they haven't made any). Aside from these issues, the device is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sweet tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so happy I up-bought the Surface Book rather than the pro-4. What a machine. It is the BMW of laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for a college student!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Book is great....I can take notes and edit my power points with a touch of the pen! Love the ease of it! Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 4 out of 5 stars

    Great laptop and tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful computer fast lite weight very easy to setup and use out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Light, very easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I really like it. But, previously I had the Surface Book 1st generation and I am missing the detachable feature. I do a lot of reading for my job and it was easier with the S Book. If you don't need the detachable feature, the Surface laptop is better, it is more lightweight, much more comfortable to open and close and store.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better then past surface devices and we'll worth the extra money. The standard I5 and intel card does everything I need it to do. I purchased for school and it great for marking up slides in my classes.The pen, and tablet work flawless.Battery charges pretty quick too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best choice made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My MacBook Pro was dying so I decided to make the jump to Microsoft and buy this laptop. I couldn't be happier! There's so much to love about this laptop. It's a two in one laptop and tablet, although it's a bit big as a tablet alone, that is easily detachable. I love having the pen accessory that easily tacks onto the side. It's quick and easy to use. I mostly use it for home work but when I plan to go back to school I will definitely be using it for taking notes and writing papers. Yeah there was a bit of getting used to in regards of switching from Apple to Microsoft, but I got the hang of it pretty quickly. Overall this laptop is a quality laptop that I always feel like in learning something new on. It is fairly expensive so that should be factored in when considering this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen, Weight

    Rated 5 out of 5 stars

    Microsoft - Surface Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Its light, easy to use and I love the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. I bought this for my 9 & 10 year old. They love it, it’s durable and easy to use. I strongly recommend it...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Computer, Great Tablet, Amazing Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Book is an awesome machine that packs a lot of power into a very user-friendly and space-conscious device. The fact that you can flip it, detach it, and type on it are all wonderful features and I would highly recommend this device to anyone. It's not just a computer, it'll change your mind about what a computer should be.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    The everything laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this laptop! It is thin and light-weight, easy to carry in a backpack. Secretly, I love that I'm the only one In my classes without a Mac. The fact that I can detach the screen, turn it around and use as a lifted tablet, or just use it as a simple laptop with the REAL keyboard makes it the everything laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Light Weight and Stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Microsoft Book! It is stylish and light weight. I love that I can use it as a laptop or as a tablet. I've only had it for about a month, so I'm still finding all kinds of cool stuff about it. The pen is absolutely amazing. The details it can produce in Paint is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Best laptop I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fantastic all-around computer. Really great battery life, awesome keyboard and trackpad, great specs, and not to mention the unique features of taking the screen off and using as a tablet. I don't regret this purchase at all. The only thing I'd change is to add USB-C and thunderbolt, but otherwise, this is a solid machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a great laptop tablet mix . works well on trains or on the go . also works great at the desk in the office

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set-up and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Fastest set-up I have ever had to do including adding my printer. Like the ability to use as a tablet or laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Sutface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lap top....light weight, sleek, and powerful

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop for a Windows user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop/tablet. It is Compact and light weight. Vibrant colors. Love the pen! Like the versatility.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for business purposes and it has yet to fail me. It's not a burden to carry around since it easily can fit into a backback or bag. The tablet mode makes it very useful in my line of work. It has a sleek design and is fun to play with. I would definitely recommend it to anyone looking for a new device.

    I would recommend this to a friend