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Customer Ratings & Reviews

Your price for this item is $1,125.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,570 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very functional lightweight computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does all I need for portable use. very lightweight, very little room and can be easily converted to a tablet!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    interesting modifications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, new detachable screen pen that I keep misplacing,(magnetized side forgets to stick) standard keyboard size for ease of transition from older designs , takes time to learn all operative functions of tablet,; a bit pricey

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A beautiful display.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regretfully, I had to return this item. It is a very creative an groundbreaking device. My intention was to use it as a tablet. Unfortunately it does not feature 4G LTE. I have tablets collecting dust (android and BlackBerry), because they are limited to wifi. If it had 4G LTE, I would still be the proud owner of a surface pro 4. I had to resort back to my ipad air, which allows Sim card access, which allows me to become truly portable. I have an iMac as well as an iPad and was really looking forward to utilizing a PC for all that is has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome product by Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this PC. Nice to have hardware which is designed by the software maker that runs flawlessly. Perfect size and weight!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So friendly and has everything! Can't beat it! Easy to work on and absolutely love the detachable keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    college tablet / laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is the #1 for students not only College but University as well , reliability and Microsoft office native is really a top of the line, very light to carry out and versatile. recommend all parents for students after high school.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice laptop and tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job as both a laptop and tablet. It is silent and does not get hot. Very light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Excellent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Jun/2016 for my daughter (school work). This mt our requirements: battery life, lightweight and connections. The unit did fail after a few weeks, returned to BB and Geek Squad sent it out for repair/replacement. New unit has been working fine. Was expensive at the time but was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Extremely good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is way better than other comparable laptops. I specially like the illuminated keyboard. The optics are superb as well. The only drawback is the price. Another great thing is the capability of turning into a tablet by detaching from the keyboard. In summary a very good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for every type user.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Microsoft Surface Book to replace an older Dell laptop. It surpassed my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 4 out of 5 stars

    Great computer for travel or home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for something a little larger than a tablet with the power to have Microsoft Office and you want to take it with you on a trip or wherever, this is a great lightweight option. Love that the keyboard can be removed and it becomes a tablet. Have had no issues with this computer. Good deal for the money too.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop super easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy wirth my Surface Book! Great recommendations from my sales consultant! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast, light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop , it is very fast and light its almost like Ipad, loptop and a desktop at the same time..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This compact easy to use and travel provides us with easy access and comfort to what when need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Amazing PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that there were so many options out there for a replacement laptop, I thoroughly did my research and finally landed on the Surface Book. I have no regrets, the PC is extremely fast and responsive, and it comes with the pen which goes a long way to extend the usage of the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pretty easy to use. My 8 year old granddaughter has used it without me helping.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    This is just awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface book is just awesome. This is better than Macbook Pro for sure. It has extra features like Touch screen, two-in-one Laptop & Tablet features and most importantly Surface Pen, which gives it edge over Macbook. No issues still now. I will highly recommend it to my friend.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop and have been very pleased with all that it does- light weight and multifunctional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use my surface book for school and it's everything u need to keep up. My best purchase so far!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High students can use this versatile laptop & tablet in one. It’s lightweight for back pack and very versatile.

    I would recommend this to a friend