Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,125.99
Clearance
The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,570 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, easy to use. love the convertible 2 in 1. I would recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. I'm glad I didn't decide to buy a cheaper alternative this time. What a beautiful machine this is. I went with the base model because the price jump to the next model, with a 256gb ssd, didn't make any sense to me. There are cheaper alternatives for extra storage. Absolutely love the pen. I use it to take notes and it really does feel like you're using a real pen/pencil.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. I like the fact that you can use it as a tablet. It is fairly easy to setup, it is very sturdy, and has a lot of features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Love the surface book

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Neat that I can use as a pad or lap top. Customer service was great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Portable but bad wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very portable but WiFi sucked. It barely performed when compared to my phone and other laptop. Ended up returning it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my MS Surface Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made experience easy and they were very responsive when I had a minor issue

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for college

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I had a problem with it rebooting and freezing a lot but then I checked the setting and found out that it was set by default to reboot outside active hours. After I turned that off it stopped rebooting and freezing. Also, without the keyboard the battery does not last too long but it's a lot better with the keyboard. Overall I like it because it keeps all my class note organized instead of having a bunch of notebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast boot time is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility. Lighted keyboard was a must, works great. The digital memory provides fast boot, no more waiting watchingr the Windows start up screen,

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Bought for college and not disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to replace my old heavy laptop that was just a pain to carry from class to class. After owning this for several months it has been a fantastic buy that I have not regretted what-so-ever at all. I have not experienced a single issue with the laptop as I approach almost a year of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Microsoft laptop ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading many reviews and playing with the device in the store, I finally bought it and its a great device and worth the price. Sleek cool looking laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    IPad user

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is lighter than the new IPad Pro and I find it much more versatile in meeting my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Best I have ever had

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for travel, powerful tools and battery power. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazingly simple to install and operate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fast setup guide, which included the necessity to download and install updates, provided an easy to understand step by step process that a beginner can use. The wireless internet connection and wireless printer connection were flawless. This machine is quick, bright, and thorough.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi,

      Thanks for taking the time to leave a review on the surface Book! We're glad to hear that you're enjoying your device.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for students

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile machine. Does everything I need and so much more. Enough RAM to handle multiple programs at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the Right Fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Book is just the right fit as I am often using on the go and I needed a tablet with the power and functions of a desktop!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great But

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter to take to college with her. She just loves it! It has enough memory to meet all of her needs and has an excellent battery life. I also feel safe knowing she has the best buy "no worries" program incase of a problem or viral attack. I am sure this computer is going to be able to meet all of her school demands for the next 4 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of comparison research between the Surface 4, Surface Book, and other products, and the Surface Book fits my needs best. Works better than expected as a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best 2-in-1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted the luxury of having a traditional laptop, but also a laptop. I spent a lot of time debating over which I should get (surface pro 4 vs. surface book) and contrary to what most have been saying, I actually like the surface book much better. And you don't have to pay for the extra keyboard cover. Threw on a DBrand Skin on it and it look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lighted keyboard, battery length and the front and back camera.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, touch screen works very well and is very functional.

    I would recommend this to a friend