Customer Ratings & Reviews
- Model:
- CR9-00001
- |
- SKU:
- 4530800
Customer reviews
Rating 4.5 out of 5 stars with 1570 reviews
(1,570 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the most feature filled laptop dollar for dollar but it's of the highest quality.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop and tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop made me not need an iPad anymore. It’s fast and easy to use.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a computer I could carry around with me, and this one fits the bill. It's easy to use and meets my needs well. The charging cord is sort of annoying because it comes loose without you being aware of it, but so far that's my only complaint.
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This truly is a tablet and laptop rolled into one product. Unlike tablets that have Bluetooth keyboards, the keyboard for this is actually part of the overall system. Although it was a little more pricey than I had wanted, it seems to be well worth the cost!
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this computer. I use it all the time for school. I was able to project it onto my tv and use it over the Christmas break and played pictionary with the kids. They thought it was so cool to draw on the screen and it turn up on the tv.
I would recommend this to a friend Rated 5 out of 5 stars
Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Truly enjoying my new computer. The rep was excellent and I am loving my purchase.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
great, albeit expensive machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the design, felt like it competes well with Apple and other manufacturers high end stuff. Personally ended up wanting something bigger for work computer, but did like the device. If you need portability more than power and are OK without bang for your buck, have at it.
I would recommend this to a friend Rated 4 out of 5 stars
Like the portability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we wish that we knew how to use it better, never used windows 10 before. The camera is pretty neat.
I would recommend this to a friendRated 4 out of 5 stars
Great for Home Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a great computer for what it is. It is well put together, has a fantastic design and looks great. However, I can not stand mouse pads without separate buttons. They just do not allow me to work fast enough. I also prefer number pads because I do a lot of Excel work.
I would recommend this to a friendRated 4 out of 5 stars
Very good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little tricky to set up since I had to integrate with a vpn. Once it was done, it works great.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard laptop to beat. Nice because it comes with window 10 pro on it.
I would recommend this to a friendRated 5 out of 5 stars
Nice improvement from the Surfacepro.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much better screen and computer functionality than the Surfacepro.
I would recommend this to a friendRated 5 out of 5 stars
Recognizes my every whim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy with the extent that this product was able to have.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
An Excellent Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was out for 2 in 1 laptop shopping and saw Surface book; when I looked at the features and new style, decided to buy it. After buying this machine I am very happy, a fully capable desktop power mobile book with an option to use it a tablet, WOW !
I would recommend this to a friend Rated 5 out of 5 stars
Great Versatility & Solid Build
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the versatility of the screen, being able to pop the screen off quickly and turn it around is a great feature. I don't like how most 2 in 1 laptops have the keyboard facing the table when you want to use it as a tablet or when you try to hold it like a tablet your fingers are pressing on the keys and just doesn't feel right to me. The build quality is excellent other than it's still a little heavy. When you think of a Surface, you think great power in a portable package. This was just as heavy as some other 2 in 1 laptops so if portability is what you need, this is questionable. Although, you can remove the tablet portion and just take it if that works for you.
I would recommend this to a friendRated 5 out of 5 stars
great 2-in-1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Originally purchased a Lenovo 2-in-1, but out of the box I had hardware and driver issues. I returned it and exchanged for a more expensive Microsoft Surface Book. It preforms very well (although I am in learning mode for Windows 10).
I would recommend this to a friend- Pros mentioned:Touch screen
Rated 5 out of 5 stars
Great surface book!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my daughter who is heading to college. She loves the fact that it can be used like a laptop or a tablet! (Top and bottom can be separated.). She also loves the touchscreen capabilities! Happy student = happy parents!
I would recommend this to a friend Rated 5 out of 5 stars
College Laptop with stylus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Surface Book is AWESOME. Actually a 3 IN ONE. A laptop, tablet, or turn screen around then click it back into to the keyboard to continue the tablets charge. Satisfied with the performance and value. The size is perfect. Not too small.
I would recommend this to a friendRated 4 out of 5 stars
Great portable laptop/tablet combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pros and cons for the Surface.Book are as follows: Pros: it's portable, a 2 in 1 laptop and tablet replacement, fast enough to do general graphics in Adobe Photoshop, watch movies, and other things like that, customization available inside and out with the build and accessories, sufficient hd space but will need to upload to a cloud or use memory cards to store data. Cons: Price too high compared to similar products. Accessories are extremely high too. Hangs up a lot. Has trouble with the USB ports and with the keyboard working consistently. Charger quit working a week out of the 1 year warranty. The pen is $99 to replace as is the charger If you are wanting to do high end graphics or gaming, choose one with its own graphics.card. I recommend this for a doctor's office, student that doesn't play games or do audio or graphics.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Amazing laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a two in one laptop and went through the Lenovo 910 and hp spectre and was just going to settle for a regular laptop until I gave surface book a try. It is amazing... Fast reliable and the concept amazing. Best 2 in ever.
I would recommend this to a friend













