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Customer Ratings & Reviews

Your price for this item is $1,125.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,570 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has the speed and space to do everything I need to do in my personal life and at school. The touchscreen makes it so easy the handle on my needs and the graphics are awesome when I take a break and play game. I love this computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it is to switch from laptop to tablet. Wish it had cell service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can turn your laptop to a tablet by a click of the button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment for College Students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has all of the qualities of a laptop and the convenience of a tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my machine!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface book! Don’t regret the purchase for a second!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very compact and works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tablet/laptop combination but I wish it had more memory on the hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I had my reservations about buying a Surface Book. But after reading many reviews I decided this was the right one. I love everything about it: performance, feel and looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, Handy Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome. The resolution is so clear and the pen is very handy in every aspect like writing on articles, to one note, and the button at the top. I would definitely recommend this to anyone because it can do almost anything.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft Surface Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we really like the computer and all the functions of this laptop. My only complaint would be and it's not about the product is that it was a little pricey. But for the functions it offers we thought it was best for our daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son who used his smart phone for just about everything. He LOVES it. Fills out forms and signs them with the pen, reads news, conducts searches. He has thanked me everyday for over two months. He treasures it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She love it,,,,,,,,,,,,,, so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She love it so much and play all day she loves it very much

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for home use and when traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have just started using the Surface Book and love it. It is very touch sensitive so takes a little getting use to, but all I all I love it and am pleased with it. I love being able to use the pen or just the touch screen feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great , it really fits my beeds of what i need to get out of a laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product, Future Product Should Improve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Book has a lot of great features and despite many users complaining about Windows 10, turning off monitoring features and data collection was fairly easy on setup. The laptop itself is slim, very light and has a beautiful display. The trackpad gestures are very convenient, easy to program, and a nice selling point Microsoft should take more advantage of IMO. As this is (most likely) the 1st generation of many future Surface Books, I'd hope Microsoft makes several changes, namely: A) simplify opening the laptop - it's nearly impossible to do without two hands or another surface to use as leverage B) improve battery life - I've placed it in sleep mode far too often with nearly 100% charge and the battery will die overnight C) improve start-up because waking the Surface can be a pain - many times a hard boot is required even after just closing the lid and trying to rewake the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIFIs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can find so many wifis on my news laptop for connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features, very smooth mousepad. Great price. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used my surface very much. It seems to do fine when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of both worlds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Mac user for years, but the iPad has just not been satisfying my work needs. I take the top (tablet detached) everywhere. Yes, it is heavier than an iPad but they cannot even be compared for performance in my book!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop and very universal in all aspects.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HIGHLY RECOMMENDED FOR COLLEGE STUDENTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been so obsessed with a laptop in my life!!!! I take it with me everywhere. Highly recommended for school and business purposes. Easy to use and easy to take with you anywhere you go. Best investment I've made yet

    I would recommend this to a friend