Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,125.99
Clearance
The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,570 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Daughter is off to school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has a lot to learn with this new computer but so far she loves it, she showed it to her college room mate she went out and got the same one. They both seem to love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer for a graphic design student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my son that is a graphic design student. The graphics are outstanding and the surface pen makes it easier to do precise detail.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life, fast boot-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, fast boot-up. Only downside is you cannot tell when it is done charging. No change in charger light color, etc. Otherwise very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I love the notebook!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface notebook is great for school! I love how I can write all my notes on the screen, without having to type! It's definitely worth the money :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for my purpose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched quite a bit and was looking for a tablet type computer to use for my graphic design program. Primarily I was interested in a computer that I could use for Illustrator, and I'm glad I found this device. I've had a really great time using this for Illustrator so far. Photoshop also works quite well although I haven't used it as much so far on this device. The SSD means application startup is blazing fast, 10-15 seconds instead of the 2-3 minutes it sometimes takes on my laptop with a traditional HD. I'm quite happy overall with this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop exceeds my expectations even after reading so many positive reviews. Meets the needs of our whole family: business, school and fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed and performance is excellent and I really like the option to detach and use as a tablet and to have a sturdy key board available is really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am so very glad I got this for my husband!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer-laptop-book for my husband for his birthday, and he loves it; he never would have gotten it for himself. I have an "old" Surface II, and still love it, but don't need all the new things this can do. My husband, however, has quickly learned how to use and enjoy ALL the "bells and whistles." I was helped to my decision by a Best Buy man named Miguel, and he was great; my husband looks forward to going in and having Miguel coach him on still other things about the device. The entire experience has been grand, and I'd do it all over again!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid hardware great screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around a stout choice. Blows my Surface Pro 4 out of the water for speed and battery. Tippy / rocky when used lap. Really good battery and tremendous screen quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product very satisfied.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely appreciate the sales associate recommending the surface book and all accessories purchased. Very satisfied and impressed with performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When looking for a new laptop, this was one recommended. Glad I listened. It is easy to use & looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for School

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface book allows you to do so many things like for projects and presentations. It allows you to be artistic as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for a teacher on the go!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of traveling plus I'm a teacher. This Surface Book does it all! It's fast and easy to use. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing combo!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it's a tablet and a laptop. It's fast, efficient, crystal clear and I love it I would definitely recommend this computer

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    MACBOOK ?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the macbook killer, Its well built, fast, and can be used as a tablet/laptop

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works well, it runs very fast! The only problem I have with it is that it is a little heavy to carry places. Other than that it is a great computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Very user friendly. Up until the Surface, I had little experience using a laptop. I have worked on this everyday since purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Versatile tablet for anyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased tablet to check personal email at work, but this computer is more versatile than my home desktop. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Investiment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a college student, you never know what type of computer will fit your academic life. This is by far the best computer I owned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice screen resolution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product as a replacement to a larger laptop and am enjoying the sleek design and screen resolution. The pen is an added bonus and works well.

    I would recommend this to a friend