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Customer Ratings & Reviews

Your price for this item is $1,125.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,570 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop/table

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well as I am a college student who likes to have the key board, but it's nice to have the tablet for too.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top, the extra advantage of touch screen functionality is handy. Takes some getting used to as a tablet if your use to an I-pad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From startup, to navigating through windows through work, this laptop is very easy to use and operates great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great comp/tablet.... short tablet battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been with apple for about 15 years, however the software I need in my office is not compatible. Had to look at buying a high priced great apple laptop that I would have to put windows on or convert myself.The computer rivals that of my macs. Although it took a bit of time to learn a new OS the computer worked great. My only complaint is that the tablet battery life is shorter than I need and I haven't found a charger for just the top half. A simple docking station would make this computer one of my best purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for a computer geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for a nerd - lots of memory, big screen, affordable, and sleek. Make to sure get an extended warranty for any technical help.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Very nice for school and work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to use it like a laptop and tablet, being able to flip the screen around is a wonderful feature along with the touch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tablet laptop with the way it performs.my only problem is The apps are difficult to get to if you have multiple screens open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does everything I need and then some. this is my third surface and they just keep getting better and better.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Amazing Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer! Having the the touch screen, detachable screen and stylus make it a must for any student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best lap top I've ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One week after I purchased the Surface Book, I used it at a two-day technical seminar and it performed flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for the working person or just someone who surfs the Web or plays games. Fast and bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for anyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this product for about a month now and it works great! I would recommend others to purchase this.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen is the greatest feature. Still getting used it to and probably need to take a class to learn its full capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't put it down!!! Love the pen option. There is so much in this computer that I can't walk away from it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful for all my school work! Nursing school is rough and the apps on this made it bearable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice laptop and tablet is a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! After a month with it I do not miss my mac at all. It is a superior matching in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is the best purchase I have ever made. I have recommended it to all of my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my surface!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been wanting a surface pro 3 for a long time but just kept putting it off. Went in to look at them one weekend and the salesman showed me the surface book which was really cheaper than the new surface pro by the time I bought the surface pro and the accessories. He showed me some of the things it could do. For the price it just made sense to get the surface book. Still learning new things about it each time I get on it. Thanks best buy for suggesting it to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my daughter. It should be a great help in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Surface Book purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing was made easy because of Buddy, the sales representative. We were originally going to purchase a lower priced Surface until Buddy gave us, my son a complete breakdown about the differences from version to version. Buddy also recommended a class on the Surface Book 2-in-1 that would be taught at our Best Buy Store in the upcoming weeks ahead. In this case, it was the Buddy the Salesman who made our shopping experience a great one!!!

    I would recommend this to a friend