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Customer Ratings & Reviews

Your price for this item is $1,125.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,570 reviews
  • Rated 5 out of 5 stars

    Feels great in your hands and is a huge upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved to this from the surface pro 3 and took months to make the move as I was worried the money would not be worth it. But it totally was and I may never buy an different computer(maybe upgrade to a newer version) such a great product and works with windows 10 so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    amazing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast super quiet the boot time is great it starts up right away worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for my lil student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy set up. My daughter loves the stylus and how easily it turns into a tablet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't fully used the Surface to it's full capacity yet but what I have used, I've liked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best lightweight laptop I have used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for business travel. It is light weight, has a real keyboard, and detaches from the keyboard to become a touch screen tablet. This allows me to use it during take off and landing. There are adapters for the mini SD card to allow the card to sit flush in the computer with a matching silver holder so you can keep the SD card in there permanently as additional memory.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great touch screen computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with amazing additional features. The touch screen has a lot of precision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for photography

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product. I bought it mainly to use photoshop and Lightroom. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing i've bought so far this year. perfect for everyday work and homework.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Working well after an initial software upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Great feature as a tablet. Weight and size good. Had an initial problem with a software upgrade shutting down the machine. Has been resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface books are a great versatile laptop little buggy at times but good all around

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. It can come apart so you can use it like an iPad!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great computer for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this for work, and it looks great! Battery lasts all day (12hrs) easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Goes from laptop to tablet with easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new surface. Its portable when I travel but a full size laptop when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my original Surface and glad I did. Much easier to use with the pen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked so much the surface. The quality and resolution are excellent and portability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent and versatile.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and versatile. Laptop, tablet and much more. Microsoft hit it out of the park.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Surface book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good purchase. Surface book is very easy to use and easy to transport!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is user friendly . But if u use it as a tablet, the battery life is short

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great two in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for 2 months now, and i have yet to find a problem. it's fast, reliable and great for school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband, he doesn't use it much but when he does I hear no complaints!

    I would recommend this to a friend