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Customer Ratings & Reviews

Your price for this item is $1,125.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,570 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop/Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Microsoft Surface Book. I am so glad I choose it over a MacBook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the best laptop in the market, having every feature you can ask for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for campus use, light to carry around, versatile

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many great features. Light weight and the convenience of using as a tablet as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this purchase , it is a powerful laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Surface Book excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, beautiful color. Love the face recognition so easy to use and one of the best features ti how quick it turns on and off. The only problem was with some Microsoft updates causing some issues but the Geek Squad quickly fixed it. Overall a terrific laptop was going to get an Apple Mac Book Pro but their design is dated and the Surface Book is more the future with 2 in 1 laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade to my home sound sytem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a home sound system with a component rack for all the equipment. The system was installed about 6 years ago and I needed to get it updated. The sales staff came out to look at the existing system, recommended an upgrade at different price points. Then a crew of 3 installers came out and upgraded the system and completely tested everything. What a difference and what customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my surface laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent. Friendly staff and welcoming. Very knowledgeable about the computer and low pressure to buy a particular computer. I had a good experience and have shopped at Best Buy's prior to this purchase. I will most likely return for other products I'm interested in. I also wanted to add that Beat buys 24 months interest free makes it very affordable to but whatever you need.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice but overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer, everything works as described. I think it is overpriced compared to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for work and she loves the versatility of this machine!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Versatile, great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface is a good size for traveling, light weight and stylus easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for any of your computing needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to replace my out dated laptop and looking at so many brand laptops and tablets (including Apple) I finally decided that the Surface Book was perfect for me. I have been very happy with the ease of use and superb operating speed. The keyboard is perfect for everyday use without hunting for keys or having cramped keyboard. I high recommend the Surface Book for any of your computing needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup, and great for work. Removable tablet convenient for use on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light, great speed, sharp optics! Recommend this over the MacBook any day!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very versatile laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a quality product so far. Can write on it and use it as a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Compact and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Microsoft Surface Book so far because it is easy to take with me and has everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast going to get one for my kids. Microsoft great to purchase from.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer with some cool features. Closest thing to a Mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter. She has a surface pro and the surface book is much better for her purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I have a keyboard attachment, but it can also function tablet. It works well for me!

    I would recommend this to a friend