Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,125.99
Clearance
The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,570 reviews
  • Rated 5 out of 5 stars

    Amazing machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only tapped the "surface" of what this can do. So far everything i need to and more. Not sure about gaming performance but if you want somthing for thay, a desktop is a muvh better alternative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall has been excelent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my surface, the only thing I can complaint I have is, that Google chrome crashes constantly with windows 10. So now I am trying out Firefox, I don't really care for Microsoft edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my Surface Book

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that there are really only 2 moving parts in my surface book...and they are both fans. I like everything about this product , it runs cool, great resolution and a great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good for a surface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my surface book for almost a year. I haven't had any issues with it so far especially for being a college student. I was a little hesitant with the price but in the end I love it. Only concern is the weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very unique laptop, fits my needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Surface Book. It is very durable. I love how I can detach the screen like a tablet or flip it around. It's only fault is it freezes often. Sometimes it's slow but that could also be my internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This us the best computer I have ever had

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit concerned going in with this being smaller, but it is powerful and has a very good battery. I can have it on for an hour or two and very little of the battery has been used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for everyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great laptop for anyone, I am a student and I love it for class, studying, and free time. I love that you can change it from a laptop to a tablet, it's just a great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very portable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling, light and portable. I used it to do my work while on vacation (payroll). Log in to the program and yes it works. Also used the tablet for jotting notes while on the plane.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and superior accuracy with the included pen. Base model has high end specs - Core i5, 8GB RAM and 128 SSD, but has a high end price to match. Good for professional offices (healthcare, legal).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is that there is no special holder for the pen and it fell off the magnetic strip already in a giant lecture hall. So now I have to buy a new one. Other than that it's an awesome laptop for school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what my Daughter wanted :)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were debating between Apple and Microsoft and with all the features and capabilities of the Microsoft that's what we decided to go with. Should work great for her four-year degree

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight but sturdy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave up on carrying my dell laptop and switched to the surface book. After you get use to Window 10 it is a breeze to use. Great graphics and the key board has a good feel to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially skeptical, but was blown away by this piece of technology. It runs Windows flawlessly, in laptop mode and tablet mode. Amazing computer and great investment for my masters degree !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and tablet combination. The tablet is a little large in comparison to an I-Pad, but the benefits of the USB ports outweigh the convenience of the smaller screen (for me anyway).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Full Blown computer with a Tablet twist.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This could be the end of the notebook and tablet, why have just one. The portability and convenience of a tablet and the power of a computer. Not lacking as a computer or a tablet, with a great stylus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only do I sincerely love this laptop, but I have recommended it to two colleagues already who just got them! We cannot get enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do research before you buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How to get a brand new one because the my first Surface Book kept shutting off. It didn't hold battery charge you for the first couple days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the transition from Mac to this laptop and I've had a steep learning curve. I still don't know all of the capabilities but it's treated me well. I'm still more comfortable and capable on a Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop I have ever used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am terribly disappointed with my expensive Dell laptop. The Surface is powerful and reliable. I am very happy with it and will probably buy a another one soon for my business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was Skeptical

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical regarding the surface. But I have been very pleased. It performs as well as other laptops in the class. The functionality is superior to other laptops. It makes the Macbook look like a toy.

    I would recommend this to a friend