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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,570 reviews
  • Rated 3 out of 5 stars

    Good... but limited capability for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ran smooth and stylus worked great but limited USB ports (2ea). I have a wireless mouse I use at times and with an external drive for dvd movies or data all the ports are used up and external storage is left out. Furthermore, when you are watching a movie from external storage (i.e. movies) and you disconnect the tablet from base, the movie immediately cuts out because the processor in the tablet does not handle the codec needed for movies in dvd format. For the same price I was able to upgrade to an i7 spectra 360 with 3 USB ports plus HDMI.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the light up keyboard. I bought it for college and I'm sure it will last me all four years. One of the smallest and lightest laptops I have ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for photo editing and traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's light and good for someone on the go. Good for photo editing. Good touch-screen sensitivity. Study - I dropped it off a table and not a scratch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can multi-task. Stylus is very nice. But if you want it as travel size tablet, I think surface pro is more easy to travel with than surface book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's the hybrid device we've all been waiting for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS has finally come out with an iPAD killer. This is a business pro device and has all the specs and features you need. I am switching all my employees to this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many laptops over the years. I have a surface pro for travel, but use this one the most. Because of the larger screen is can get more done with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 2 in 1! I really whine it would have been better if it was able to go into tent mode. Other than that I love it! And the graphics are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of display is impeccable the fact that the screen is big enough to carry around it makes it easy to take notes, and it is very liable as a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface book is a great laptop, I found I needed more hard drive room so I returned the I5 128GB computer and got the I7 512GB laptop. Best buy was great about the return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality, lots of goodies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality. Case is stout, but doesn't weigh 50 lbs. The pen is awesome, and the bigger, detachable keyboard is easy to type on, even with chunby hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the i5 with 8mb ram and 128gb drive for portability, the sad slot, pen and great screen. I had been using an IPad Pro 12.5 and like this much more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonder for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my choice In laptop for school. It allows me have great study techniques and it's very compatible with all my schools required programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I am a full time photographer and can see my editing improve because I'm able to edit on screen and get all the little details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love versatility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have the ability to use not only as a tablet but also a computer and have the ability to plug in monitor to do presentations. Highly recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had my surface a few weeks, but so far I love it. I like that I can detach the screen and have a tablet for on the go, seems to be the perfect laptop for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A cartoonist's delight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been enjoying using his surface book for drawing and colorizing his anime drawings. The removable tablet function is perfect for doing this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my Surface Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am artist learning digital art and love the Surface book. It is great for every day online stuff and wonderful for art. The pen works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality. Feels a little heavy on actual screen surface, but won't tip over. The release button sometimes get confused and doesn't know whether to let go or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had surface pro 3. But screen broke when it flipped backwards and came unhooked from keyboard. Won't happen with new one...yay!! Plus screen bigger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was glad to get it, my daughter was l[king fwd to havin one of these for xmas. So we got now , i hope she likes it. Was a very good time to purchase. And i love best buy.

    I would recommend this to a friend