Customer Ratings & Reviews
- Model:
- CR9-00001
- SKU:
- 4530800
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.
This summary was generated by AI based on customer reviews.
Great for business everyday use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this equipment everyday for my business. The detachable screen that turns into a tablet is great for signing documents and getting things done.
I would recommend this to a friendVersatile and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer. It meets all my work and home needs. The features such as detachable screen and pen use are my favorite.
I would recommend this to a friendgreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft Surface pro is better than the Apple I had. The fact that the Screen can be removed is a big plus in my work.
I would recommend this to a friendGreat for Professional Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performance and battery life are great. I would recommend this to every professional who uses MS Office functions frequently
I would recommend this to a friendgreat for graphics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this computer beats my lenova , I loved my lenova but this one is so much better with graphics and art design I am so happy
I would recommend this to a friendwonderful laptop/tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how light and compact this laptop computer is. it works a lot like a tablet but has a keyboard and is a laptop. I LOVE IT!
I would recommend this to a friendso far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took a little getting used to with figuring out how to do different things but I love this and have so much more potential with it.
I would recommend this to a friendGreat device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mobile workstation for those at home or those on the go. Fully removable tablet with great connection for the keyboard.
I would recommend this to a friendA great laptop for frequent travels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doing reports on the road on my Surface Book makes easier. At the same time, I write notes on the Surface Pen. I love it.
I would recommend this to a friendSurface Book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had many laptops over the last 20 years and the Surface Book is the best. Both a laptop and tablet, it is great.
I would recommend this to a friendConvenient to take
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Surface! It's easy to carry and use anywhere. I had to get used to Windows 10, but that is my only complaint.
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very Happy with my Surface Book. I really wanted the Surface Pro but decided on the Book instead and I am happy with my decision.
I would recommend this to a friendGreat overall!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I would have to say that I love this product. The battery life could be a little better, but I like how useful it is for everyday use.
I would recommend this to a friendGreat service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The employees that helped us had great knowledge about the product and there were no difficulties purchasing the item.
I would recommend this to a friendLove surface pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my firs time utilizing a Microsoft product...The surface pro is the best brand of all my past purchases. I am loyal.
I would recommend this to a friendAs Expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally new experience. I am learning new things all the time. Very satisfying knowing this Surface is and will continue to make my tasks easier.
I would recommend this to a friendGreat for School
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the Surface Book 2. He loves the fact that it is the best of both worlds and can be used as a tablet or a laptop.
I would recommend this to a friendMicrosoft Surface Book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great 2 in 1 system - not quite a 5 star product since I believe it is pricey - overall only had a few minor issue with screen freezes
I would recommend this to a friendMUCH too expensive for what you get.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent machine, but it doesn't make nearly enough improvements over a Surface tablet with a keyboard cover, to justify paying its price tag. Not to mention it froze on me three separate times, when I moved it's position on the connected keyboard...something with that connection is definitely off.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello vdavis, Your feedback on Surface Book is extremely important to us and we are always working hard to optimize your Surface experience. In the meantime, please check out our support site that may help you to resolve the freezing issues you are experiencing: https://www.microsoft.com/surface/en-us/support/browse/surface-book?category=install-update-activate . If you need further help, please contact our Customer Support through the Support Web Portal: www.support.microsoft.com . We apologize for any frustration this has cause and hope this was helpful to you.
Versatile laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Very convenient for when I need to travel. Nice and slim. Very compact so it fits nicely in my backpack.
I would recommend this to a friend