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Customer Ratings & Reviews

Your price for this item is $1,125.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,570 reviews
  • Rated 5 out of 5 stars

    Love this Surface Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great product. A fair price for what you get. Honest reviews provided clarity for product expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well built. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Kissed both laptop and desktop goodbye. Love the pen. Strongly recommend docking station and surface mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite the new machine!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the screen being a little too reflective, this is the best laptop I've ever owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son who's going off to college and we have nothing but great reviews. We are very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Work Laptop, Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Fast Laptop/Tablet only complaint is I wish the detachable tablet had a USB port. Great for getting good things done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop since I retired and no longer had a business laptop. I talked to the sales rep and he helped me find what matched my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed a computer upgrade and this one is a great computer for my graduate work. Love the tablet keyboard option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As good as a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to transfer and install all the programs, documents and pictures that I had on my desktop with plenty of storage space to spare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Surface Book is a great product for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about Best Buy is their commitment to provide brand specific technical info on the major products they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going strong after two years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son uses it on campus for a lightweight laptop to carry around to classes. He is very, very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my computer daily! I am still learning what it can do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a windows base laptop for her business class. This laptop was highly recommended by a family friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love not only the laptop functionality but the tablet usage as well. No problems setting up and is very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this computer for the art I can create.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! What can I say, the first picture I uploaded I turned it into the master peace it was meant to be, love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the overall capability of the surface book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the overall capability of the surface book. My only minus point is that when I use in a tablet mode, the battery drain fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happily coverted to the Surface Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my surface book conversion. Was skeptical but so far it's worked just how I needed- mobility is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new college student and it has been a great reliable machine. It is fast and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best windows portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome display with vibrant and true colors. The whites on this are so pure. The track pad here is second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is one of the best laptop/tablets on the market. I got it for my sons graduation present and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Tablet and Robust Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of the laptop I ever have. It works as a perfect tablet. The pen make it more useful as a student. Good stuff!

    I would recommend this to a friend