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Customer Ratings & Reviews

Your price for this item is $1,125.99
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Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,570 reviews
  • Rated 5 out of 5 stars

    Replaced Surface Pro 3 for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves the Surface Book and was very happy with how easily and quickly the Geek Squad guys were able to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer for college!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support and knowledge from agents. Good product and the sales staff were patient and very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My surface is wonderful! I love that it converts to a tablet. I bought it for my property management business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop/tablet combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like being able to detach the screen and use as a tablet when I want to. Only problem so far is the charger gets very hot sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution is spectacular. Being able to convert to a tablet is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    business quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality builds and business performance in a great looking hybrid that serves as a laptop and tablet in one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unique laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that keyboard can be detached so you have a tablet too. The stylus makes note taking simple . Fast processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are trying to get something fast, good memory and best presentation, this surface is the best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast sleek awesome computer pen works awesome too my wife loves it way better than hp junk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for a 2 in 1.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it's a computer and a tablet. The screen resolution is great. Love the way the pen writes and is precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! It becomes a tablet, very easy to operate!!! FAST!!! The staff-TJ and John were very helpful!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet just confusing when the pen doesn't work or the screen goes bright then dark all of a sudden

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great advanced featured computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has outstanding features and provides the ability to do things that few other computers can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it... so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've loved surface product. I had pro 3 and never had issues. I wanted a little larger. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC/Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it as my laptop for school and work, and once I get home the tablet function is way better then an iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface book does a good job of giving you the mobility of a tablet and full functionality of a laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far only issue was that the screen froze once - hoping it was just a one off. Love the 2 in 1. Great resolution. Bit pricy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged it twice before finally returning it.. First it was the detach button flopping around, then battery issue, and the last unit had dead pixel (just my luck). But it is a great and powerful machine. Downside would be pricey and battery life doesn't last as advertised.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! Couldnt decide Mac Pro and Surface Book, but I decided to choose this because it is so convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Book to me is better than the Surface Pro! My screen hasn't frozen or shut down for unknown reason.

    I would recommend this to a friend