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Customer Ratings & Reviews

Your price for this item is $1,125.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,570 reviews
  • Rated 4 out of 5 stars

    Great laptop but have some glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great productive laptop,but sometimes it may meet some trouble such as overheating.In most instances,it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and handy computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it is exactly what I needed very handy but a littler heavy compare to a tablet or an apple notebook

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be a good machine...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this worked correctly all the time, it would be an awesome machine. However, it seems to be buggy. At times the pen and the trackpad and/or touchscreen are completely non responsive. After only two weeks of ownership, I've already had it back to the geek squad once, which is disappointing given its cost. Not sure if I'll keep or switch to MacBook. I really like it, but I also want it to work all the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer quick startup and clear screen. Also the size of the screen snd keyboard is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned numerous laptops, but the Surface Book far surpasses any that I have owned. Highly recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ten stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, find new awesome things about it all of the time. Definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tablet/laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size for travel and note taking. Had one for work but left that job. so I bought myself one to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really like the ability to switch to tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface book is a great fit for school. Changing between a notebook and tablet is easy. Keyboard lighting up is a big plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great and I would suggest this to anybody looking for a multifunction tablet/computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Windows surface book is awesome and works really well for programming and keeping up with media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a computer for school and business got exactly what I was looking for with the Microsoft Surface Book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best windows pc I ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like the mac book system, so windows pc is better for me. This is nice look, great windows pc for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this better than purchasing the software, I enjoy the updates and being able to have a cloud drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works great for my wife for her schoolwork. Would recommend this to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for taking notes on, I love having the pen and the pen is so well integrated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever owned! I have owned many brands. Microsoft outreaches them all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice item. still using it till this day. recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchasing my laptop I have enjoyed creating videos, downloading music, editing pictures, etc.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. Should probably be a few hundred cheaper for what it is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface Book!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Surface Book, not knowing anyone that had one. Boy, am I impressed! I absolutely love it!

    I would recommend this to a friend