Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Book 2-in-1 13.5" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Silver.
  • Angle. Microsoft - Surface Book 2-in-1 13.5" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Silver.
  • Left. Microsoft - Surface Book 2-in-1 13.5" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Silver.
  • Alt View 1. Microsoft - Surface Book 2-in-1 13.5" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Silver.
  • Alt View 11. Microsoft - Surface Book 2-in-1 13.5" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Silver.
  • Alt View 12. Microsoft - Surface Book 2-in-1 13.5" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Silver.
  • Alt View 13. Microsoft - Surface Book 2-in-1 13.5" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Silver.
  • Alt View 14. Microsoft - Surface Book 2-in-1 13.5" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Silver.
  • Alt View 15. Microsoft - Surface Book 2-in-1 13.5" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Silver.
  • Alt View 16. Microsoft - Surface Book 2-in-1 13.5" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Silver.
  • Alt View 17. Microsoft - Surface Book 2-in-1 13.5" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Silver.
  • Alt View 18. Microsoft - Surface Book 2-in-1 13.5" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Silver.
  • Alt View 19. Microsoft - Surface Book 2-in-1 13.5" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Silver.
  • Alt View 20. Microsoft - Surface Book 2-in-1 13.5" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Silver.

Microsoft - Surface Book 2-in-1 13.5" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Silver

Model:
CR9-00001
SKU:
4530800
Highly rated by customers for:
Your price for this item is $1,125.99
Clearance
The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,570 reviews

  • Great laptop! We've really enjoyed having it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has really come in handy. It's so easy to pop the screen off and use it as a tablet. Great purchase!

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works awesome. I love being able to use it as a tablet to take notes in class.

    I would recommend this to a friend

  • love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer very much. I am an HP lover but this one really impressed me.

    I would recommend this to a friend

  • Very slick 2 in 1 labtop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with it so far. Like the fact that can disconnect the screen from main tray and take it on the go.

    I would recommend this to a friend

  • Good device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device but has a lot of manufacturing problems. Had to get it replaced multiple times

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dose everything my old laptop could do and is also a tablet

    I would recommend this to a friend

  • great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I got this computer because it is making my graduate school work alot easier.

    I would recommend this to a friend

  • Outstanding laptop, great overall.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft did an outstanding job with this laptop, I strongly recommend this item to anyone.

    I would recommend this to a friend

  • GREAT LAPTOP FOR COLLEGE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE LAPTOP HAD ALL THE FEATURES I WAS LOOKING FOR AND MORE! CAN'T WAIT TO USE IT IN COLLEGE.

    I would recommend this to a friend

  • Great laptop/tablet for travel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily converts between tablet and laptop. Bought this when I retired. Very satisfied!

    I would recommend this to a friend

  • Good start

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed both surface computers bought. they've integrated well with what we do on a daily basis.

    I would recommend this to a friend

  • Cool, Easy-to-use Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features are top-tier level. It's the most advanced computer I've ever had.

    I would recommend this to a friend

  • All I Expected So Far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product functionality is great--moving to Windows 10 and relearning takes some time for us old timers.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Good for MS book lovers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for MS book lovers, but I feel it is a little bit too expensive.

    No, I would not recommend this to a friend

  • Great gift for my husband

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee maker is great for my husband & it makes other items like tea & hot chocolate

    I would recommend this to a friend

  • Microsoft surface book

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item it really helped my wife with her design work

    I would recommend this to a friend

  • Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have switched from a mac to this laptop and so far my experience with Windows and the laptop is positive.

    I would recommend this to a friend

  • Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband. Just what he needed. No problems as of yet. He loves it.

    I would recommend this to a friend

  • The most used friendly machine yet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just begun to explore all the features it offers, I am going to enjoy this machine.

    I would recommend this to a friend

  • Surface Book

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. Build quality is second to non. Will definitely recommend.

    I would recommend this to a friend
Page 62, Showing 1,221-1,240 of 1,570 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.