Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,125.99
Clearance
The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,570 reviews
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. Does everything I need and more. Really enjoy all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Book

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for a Toshiba laptop. Meets and exceeds espectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our son. He likes how easy it was to set up, sound and screen size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    versatile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still experimenting with how stylus pen works, etc so I cannot comment completely

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It still needs a ton of work...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I loved it and all.. But I went through 3 in two months... All defected in one way or the other...I would wait for the second gen. I feel like if I'm going to pay a premium price for a device it has to work like a premium device . Just look online for surface book problems

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great but some bugs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great comp. some bugs. next model will exceed, but great for now,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced, Glitchy, Scratch Prone, Glare Screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret buying this lab top. Pro Looks nice & unique physical design Con -Bad performance for the price (can't even handle multpile websites without lag) -Skips a little when watching videos like Netflix (not internet connection issue) -Second week and I already see faint scratches on top exterior surface -The screen glare is terrible.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great blend of tablet and computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what the Apple iPad Pro should have been. Wonderful blend between a computer and tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface book!! I live the touch screen and the pen To draw or write!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son 1st year in college studying animation and he loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Runs like a laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the idea of a powerful laptop but the ease of a tablet. Kinda bulky but worth the inconvenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tablet and computer! It is going to work perfect at college for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grwat

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic item and product I would buy it again next year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is expected with a microsoft product. this Surface features most of what I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface Book! The best of both worlds, a fully funtioning laptop and a easy to use tablet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great screen, medium performance, battery sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen is quite good, a little unnatural. with the dual core i5 you don't get much of a multitasks, running great for youtube, video playback, office work, and web browsing. battery sucks; not as good as they advertised, 12 hours, nope! the tablet alone gets 2.5 - 3 hours and with the keyboard you barely get 6 hours with only medium brightness.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much, more than I could imagine. Would recommend to anyone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're happy to hear that you've loving your Surface Book more than you could have imagined. It's great to have fans like you in our Surface family and community, and hope you continue to enjoy your device!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect for College Student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The productivity tools make the surface a valuable tool for my son in college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for my wife she's in real estate and uses this computer everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box is way to save a lot of money and get a very good product

    I would recommend this to a friend