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Customer Ratings & Reviews

Your price for this item is $1,125.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,570 reviews
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, meets my need for a home computer. Fast connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this new computer. He has already enjoyed using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Book but windows 10 still has some quirks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a good laptop that is not your typical laptop the surface book pro is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of all worlds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop & tablet all in one! Very easy to use! Screen is crystal clear!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Absolutely the BEST - but OVER Priced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated this with "5" stars, because it is in a class of its own as a Windows tablet / laptop replacement! I purchased this unit on Christmas Eve, brought it home and it would not power on, I was so disappointed. Exchanged it Saturday after Christmas for a working unit, it blew me away with performance, screen quality and multitasking! I purchased the base unit ($1,499 plus tax) just so I could see if it lived up to the hype, and YES it does. However, here's why I won't be purchasing it again: 1. That first unit that wouldn't power up, that was a shocker at this price. 2. I need more storage space (not an SD card); more RAM and preferably the I7 processor. To get that, Microsoft wants me to pay $2,699.99, plus tax. That's NOT going to happen, but I would consider something in the $1,000 range for the specs I need. Microsoft got it (almost) PERFECT with the Surface Book series, but they're trying to compete with the MacBook instead of catering to their loyal Windows base. I have an iPhone 6S plus for phone; an iPad for web surfacing and entertainment; I need Windows and Office for the work environment which is a requirement, not a need. I will buy a unit based on my specs above, when Microsoft (or a competitor) has a Surface Book equivalent with a reasonable price structure. Until then, I'll sit on the sidelines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 2n1 in the market right now!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have ! For my life style this 2n1 is the best! Always on the go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second one

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had issues with the first Surface. The tablet part of it wouldn't respond to touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mini iPad 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to a new version. It's the same exact model I had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on Surface book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface book is exactly what i wanted and employee's were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is everything I needed and more! So glad I purchased it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microsoft has come a long way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these surface books...one for each of my children. They love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, runs MS Office with out a hitch. Windows 10 improved. Covers my requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for school!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop to use when going back to school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to be able to buy such a great product better than a Mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have ever purchase. I love it. I recommend people to purchase it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop as a graduation present for my niece. She is happy with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is worth the money while spent. Product is quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop but sometimes slow at start-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop but sometimes it is slow to start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface book the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had mac but this one is far better and the price is reasonable

    I would recommend this to a friend