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Customer Ratings & Reviews

Your price for this item is $1,125.99
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Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,570 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops hybrids on the market. Works as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tablet but you have to have some computer savvy to operate well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and perfect for work and school. Awesome screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for my everyday needs . Can take notes in class, ect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for showing other people pictures , ppt, project....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. It has all the things she needs for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only constructive criticism is that it is difficult to open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has 3 of these. Much better than the MacProl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product at the most competitive prices. Perfect fit for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer freezes up pretty often and because it's a tablet / computer, it's a little top heavy (I have had to catch it from falling over more then once...) The tablet feature is kind of cool and I havent tried the "surface" drawing aspect yet... so maybe Ill appreciate the product more once I have.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear that the Surface Book fell short of your expectations. We appreciate the feedback, and will be sure to share it with our team.

      Thank you,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter's 15th birthday and she loves it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the need for a laptop this is the one to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly enjoying my computer. The lighting is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good product and arrived right on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product, versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Book is an excellent product, many uses and applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my Surface. It even recognizes my ugly face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer and all it does. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The screen sometime too sensitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, good size easy to carry around to work or school and good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast, sleek, and travels well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to transfers data and connect security safe networks are a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is my daughters computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is totally please with this over the MAC that she initially wanted.

    I would recommend this to a friend