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Customer Ratings & Reviews

Your price for this item is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 394 reviews

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87%
would recommend
to a friend

Customers are saying

Customers highly value the Surface Book 2-in-1's performance, ease of use, lightweight design, and touchscreen capabilities. Many appreciate its solid state drive and find it a convenient device for various tasks. However, some customers express concerns about the product's price and occasional overheating issues. A few also mention challenges with the pen and hinge design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 394 reviews
  • Rated 5 out of 5 stars

    Excellent PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first notebook/tablet...i must say that i am really impressed! it is very powerful, and i really love the convenience of the touch screen!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Work Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of a Tablet and Laptop in one. Multiple folding configurations for ease of use, complete with Pen for writing quick notes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Vast improvement over the Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tablet with the features of a laptop is what sets this device apart from the Surface line. Excellent performance and great battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought the unit, I absolutely loved it. It's so much better than my apple iPad and my macbook air. The ability to turn the screen around is great. The only issues I've had are (i) the login screen never seems to recognize me and (ii) my microsoft outlook continues to hang-up. (Might be an Office issue instead of the Surface but I've never had that problem on any of my mac products)

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great tablet/laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very fast machine and is easy to use as a tablet or laptop. I now only have to carry one device on business trips.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgraded from my Surface Pro #

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my Surface Pro 3 because of issue with the charging element of the Pro 3. This is a nice computer with vesatility.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything I throw at it. It far exceeds my expectations. I am an it professional and it works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer that does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a computer to handle my photography business. My initial thought was that I'd get a solid laptop, then a desktop, and eventually a tablet down the line. With the Surface Book, I can pop off the screen to create a tablet. I added a dock and external monitor, and now the Surface Book serves as all three: tablet, laptop, and desktop. And the resolution is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful piece of machinery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft did a great design with this laptop. It's elegant and different than any other laptop so far. Being able to detach it from the keyboard and use it like a tablet is great! Drawbacks are that it comes with a hefty price tag when you go all out with RAM and disk space and it is quite heavy compared to other laptops available. But then you don't get that powerful GPU either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is the best computer I've ever owned. It comes on so quickly, and shuts down so quickly, I don't even use the sleep function anymore. I also have the versatility of using the pen for drawing, or the touch features. It detaches so easily to turn it into a tablet and vice versa. I highly recommend this. I was also worried about moving to Windows 10. My previous laptop was Windows 7. But thankfully, I had no problems and like Windows 10 very much.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This is a beautiful thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several tries and extensive research, I decided to go for it with top of the line Surface Book. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far an excellent machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Surface Book. Glad I spent more for the Book. Like the larger screen and extra features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best reinvention of the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a killer fast and incredibly light device. I own a 2015 macbook pro and ever since I bought the surface book, the macbook has been collecting dust on my desk. I decided to shell out the money and get the top spec device. And I don't regret it for a second. This thing makes my life so much easier at work and at home. Constant updates from Microsoft makes me feel assured that they will stand behind this product unlike other licensed PC builders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually windows laptops are clunky, I was surprised that this thin unit had the power needed to get the job done. Remember though that 50% of the price comes in the power of the processor. This one I insisted on getting the latest I7 processor and as large of an SSD as I could get. This machine is so powerful I can use it on a dock as a desktop when working and then pop off the screen and use it as a tablet when I am just goofing off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative to a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great alternative to a laptop. A bit larger than the other surface models with a more substantial keyboard. Video card was in the keyboard in the model so it doesn't use up the processing capability like the others do. It does cost more, but it's more of a computer than a tablet. Once all the updates were loaded, startup was a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Off to College Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is loving the versatility of Surface book Pro

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use as well as great drawing and designing tool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tablet, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tablet, easy to use. The gentleman that assisted me was very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been working with computers for over 40 years. I am also an early adopter of technology. This Surface Book has got to be one of the best engineered and reliable pieces of equipment out of the box I have purchased in a long time. Much better than my Surface Pro 3! The price was a bit daunting at first, but well worth the premium!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing slows this machine down. Great recognition software and the pen works like a charm!

    I would recommend this to a friend