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Customer Ratings & Reviews

Your price for this item is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 394 reviews

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87%
would recommend
to a friend

Customers are saying

Customers highly value the Surface Book 2-in-1's performance, ease of use, lightweight design, and touchscreen capabilities. Many appreciate its solid state drive and find it a convenient device for various tasks. However, some customers express concerns about the product's price and occasional overheating issues. A few also mention challenges with the pen and hinge design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 394 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Speed demon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally fast! Amazing tool for surfing the web, email, and Microsoft office products.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    WOW! She loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted this for her period correct clothing designs and it works almost too good!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so lightweight. easy to install. stays docked most of the time, but love the flexibility.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great All Around Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Apple guy for quite awhile and this PC blew me away. Great for business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to purchase the "latest & greatest" of technology. Prior to this machine i was using a Lenovo X1 Carbon, but was running out of HD space. I purchase the Surface mainly for video processing, but now its my daily machine. Only dislike is it's weight, probably due to the fact I was use to my X1.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great tablet/laptop for business traveler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight High quality screen picture Convenience for doing presentation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all around good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast nice design i love the fact its a touch screen excellent picture

    I would recommend this to a friend
  • Cons mentioned:
    Pen

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with screen/battery, etc pen not very useful but nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for all ages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good decision to get this product as it is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes taking notes in class a breeze. Very capable and feature rich.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A giant leap for college use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size, weight and intuitive function make it ideal for classwork

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Light easy to travel with. Perfect for work and home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful and portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed as a computer and tablet. Love the touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but worth $2500???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much but Best Buy guy who started my purchase knew nothing & went off to work with someone else so another guy finally came & finished my transaction As far as the computer I think it must do much more than I know, to be so expensive, so maybe I need classes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface computer is very easy to use and functionality is super.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to learn the bells and whistles more intuitively than the Windows 8 machines I browsed previously. Feel this machine competes well with the apple products too in terms of price-value, but has all tbelse flexibility ofor a pc. . I'm a pc user and always will be.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Book is truly exceptional in performance and style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate it more & more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first my review rating would've been low. It was frustrating and not worth it when I first bought the SB. Now that they have corrected a lot of the glitches, it is wonderful and I'm glad I have it!! It keeps getting better & better with every update. I use it mostly for my appraisal business - hooked up with 2 additional monitors.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better than I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for the money you pay. Very good machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good mobile computer and this one is awesome!

    I would recommend this to a friend