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Customer Ratings & Reviews

Your price for this item is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 394 reviews

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87%
would recommend
to a friend

Customers are saying

Customers highly value the Surface Book 2-in-1's performance, ease of use, lightweight design, and touchscreen capabilities. Many appreciate its solid state drive and find it a convenient device for various tasks. However, some customers express concerns about the product's price and occasional overheating issues. A few also mention challenges with the pen and hinge design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 394 reviews
  • Rated 5 out of 5 stars

    Workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the device is a bit spendy, we are getting our money's worth. Pretty powerful machine in a tablet form. Excited to test CAD out on it soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took a bit to get acclimated but love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was different and took some time to get to know the computer, but I love it. It is so convenient to be able to turn it into a tablet. My old printer was not compatible so I had to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it being an all-in-one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Book is great for ALL types of work. Never had a small laptop but I am getting use to it. I love ALL the windows apps. Love exploring all the options it gives me. Still learning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have with this is I think it needs a cd/DVD drive. Other than that I love it. Fast, plenty of room. Great job MS.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stylus was cool from the beginning. Using it as a tablet like an iPad was easy. My son was having a great time with it right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Engineering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My surface book works great with my engineering software that I use for school. Its graphics card is good but it is not large enough to play high graphic video game content .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Took it back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried loading it, resetting , updating, everything. Never worked properly, told it back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, especially the graphics, though the text is too small to read comfortably sometimes. Fast operation, very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife, and she LOVES it. She says gorgeous screen, no problems with the keyboard interface, and graphics drivers have quickly improved toward stability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A True Delight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the ultimate Surface… 16gb of RAM makes this beauty simply blaze through anything, even faster than my equally (so far) endowed ASUS ROG G752VL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    operating system crashed in a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    post purchase service needs improvement. the customer should feel protected when buying this expensive machines

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great book, mediocre battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery drains even when shutdown. I think this is a Win 10 problem, not the device. Otherwise, I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well, I like the magnetic charger. Windows still can't seem to get the power/standby right though,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at several brands before deciding on the Surface Book. The cost made me hesitant, but it was well worth it. I have not been disappointed at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is great always use Beat Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tell all my friends if you want anything go to Best Buy first it's my place for all purchases electronics appliances phones TV sound box you name it!!'n

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything I have ever wanted in a laptop. Has excellent processing power when docked and all the drawing functionality I need in tablet mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good quality external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the Surface Pro does not have an internal disc drive this is a great addition to my Surface Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this laptop for students.Great innovation from Microsoft.Looks cool and also works as a part time tablet.What else do I need?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best laptop ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many laptops over the years but none compare with the Surface Book...has the power of a laptop with the convenience of a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought a Yoga 900, which was a great machine. Just lacked a few options I needed. So I went with the Surface. Love it, great product.

    I would recommend this to a friend