Customer Ratings & Reviews
- Model:
- CR7-00001
- |
- SKU:
- 4531401
Customer reviews
Rating 4.4 out of 5 stars with 394 reviews
(394 customer reviews)to a friend
Customers are saying
Customers highly value the Surface Book 2-in-1's performance, ease of use, lightweight design, and touchscreen capabilities. Many appreciate its solid state drive and find it a convenient device for various tasks. However, some customers express concerns about the product's price and occasional overheating issues. A few also mention challenges with the pen and hinge design.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
My son loves this computer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son and he loves it. I haven't used it so I cannot be more specific about what he likes and any critique he might have.
I would recommend this to a friendRated 5 out of 5 stars
Powerful tool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a very powerful tool that will allow you work from anywhere! I little heavy to carry around but nice size on which to work.
I would recommend this to a friendRated 5 out of 5 stars
This version works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for a previously purchased version of the same product. We are not experience the same issues with this model.
I would recommend this to a friendRated 5 out of 5 stars
Awesome laptop replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very portable, good battery life, sizable screen. The docking and undocking feature is cool but also could be a little smoother.
I would recommend this to a friendRated 5 out of 5 stars
Bought for my daughter, the artist
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knew she needed a new system, she already had a Mac. Saw the commercials and thought she could do some neat things with this.
I would recommend this to a friendRated 5 out of 5 stars
got what i wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.everything i thought it would be i am happy with this purchase I previously owned a surface 2 this is definitely an upgrade
I would recommend this to a friend- Cons mentioned:Hinge
Rated 5 out of 5 stars
Third time's the charm
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't going to give up on this so easy. I had purchased one of these (the $1899.99 model# on day one and had the muscle wire hinge fail on one side. Return that unit to Best Buy and had to wait until stock was back. Went to Microsoft Store and found the i7 version #$2099.99# and thought I'd give that one a try. It was plagued with a few build problems I couldn't live with on a $2200 laptop so back that one went too. Went to Best Buy yesterday and they actually had the bad boy model in stock #$2699.99) so I pulled the trigger on it. So far everything is working great. No build issues, the bugs seem to be getting squashed and no hardware issues. This is definitely the laptop Ive been waiting for. A gaming machine that's a tablet to boot. 16GBs of RAM makes this thing fly. I know, because of the other models I briefly had to compare this to. This product really has no competition at all. I can't name another 512GB SSD /16GB RAM / i7 tablet and that's exactly what you get packed in this. Yes, its pricy, but no more so than my MacBook Pro was. Plus you get a pen! My first impression was favorable but I suggested everyone wait until the bugs are squashed. Microsoft is doing a bang-up job getting these updates out and as long as I don't have any hardware issues, I think I've found my new workhorse!
I would recommend this to a friend Rated 5 out of 5 stars
A tablet with real power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my husband purchased one... I used his while on a trip. Stopped on the way home from the airport and bought for myself.
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product only negative is that screen protectors for it at not available for purchase in the store.
I would recommend this to a friendRated 5 out of 5 stars
Solid performing laptop, very versitile!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter to use at college. So far she is very pleased with the performance of the laptop.
I would recommend this to a friendRated 4 out of 5 stars
Great laptop for a pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall is good. The only thing is the weight. Plenty of functions.
I would recommend this to a friendRated 4 out of 5 stars
Nice computer with great features u
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchased this laptop. Looking forward to using one note.
I would recommend this to a friendRated 5 out of 5 stars
Best of both worlds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't say enough about the surfacebook. Functions great as a tablet with the computing power of a tablet.
I would recommend this to a friendRated 5 out of 5 stars
Great and Powerful Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is very good for my graphical designs, for software development and for processing (a lot).
I would recommend this to a friendRated 5 out of 5 stars
perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for school and it is a perfect tablet to make notes taking easy while being a great computer
I would recommend this to a friendRated 4 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would consider as the best hybrid laptop on the market.
I would recommend this to a friendRated 4 out of 5 stars
New Pair Of Ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new Iconix wireless headset surpasses all expectations
I would recommend this to a friendRated 5 out of 5 stars
Superb surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought that a month ago and it turned out tobe a fabulous laptop. I really loved its features.
I would recommend this to a friendRated 1 out of 5 stars
Not working as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop, purchased about a month ago, it is slow to boot up or restart. Took the laptop to Best Buy and I was told that because I did not purchased an extended service they could not help me without paying to troubleshoot the problem. Very disappointed on how I was treated.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Mdaza, The Surface Book has a Limited hardware warranty which includes service on hardware and covered accessories for 1 year from the date of purchase. Please contact us so we can assist you with a possible replacement at: https://www.microsoft.com/surface/en-us/support . We apologize for any frustration this has caused and hope this was helpful to you.
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the product. I was able to make the purchase easily and the staff did well to educate me.
I would recommend this to a friend












