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Customer Ratings & Reviews

Your price for this item is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 394 reviews

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87%
would recommend
to a friend

Customers are saying

Customers highly value the Surface Book 2-in-1's performance, ease of use, lightweight design, and touchscreen capabilities. Many appreciate its solid state drive and find it a convenient device for various tasks. However, some customers express concerns about the product's price and occasional overheating issues. A few also mention challenges with the pen and hinge design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 394 reviews
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To heavy, shut down often. Processing clunkey. Lots of restarts. Returned 40 days after purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all exceptions, amazing screen quality, and above average audio quality from a notebook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. Hopefully it'll last couple years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely the best notebook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best notebook! A little hard getting used to the sensitivity of the trackpad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Microsoft !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Microsoft Surface Pro. My only wish would be for the screen to be bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Book is superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ultimate tablet notebook. Can't see any other product coming close to this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great high end laptop. Having the functionality as both a laptop and tablet,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this laptop more than my Mac Pro whether I'm using it as a tablet or a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in old laptop anf tablet for this technology. Vrry hapoy with this system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, sexy, and very versatile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Surface Pro book. This is by far the best laptop I have ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The future is here.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best computer on the market an does everything asked of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had this Surface book for month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchase and investment from BB I've ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to using this device to find my phone when I need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface book awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Highly recommended. My husband uses it for our business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best product I bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best product I bought will always by from Microsoft.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice looking , but serious problems exist.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a x-mas gift. when my son tried to set the unit up it did not work at all and also froze on him. Long story short, for the price it is not worth the effort to purchase. My son returned the unit and bought a an I-Pad Pro.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 and a office 2016 and Surface Book changed how I work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful to graphic designer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flexible, feature packed. Reliable. Best Buy price matched.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Surface Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loved this machine, I was envious. However as she tried to make it work for longer than a day. She was forced to reset and start from scratch one too many times. Sorry Microsoft, maybe next time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrific portable computer if it's in your budget.

    I would recommend this to a friend