Customer Ratings & Reviews
- Model:
- SLK-00001
- SKU:
- 6408378
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the Surface Book 3's performance, battery life, and versatility as a 2-in-1 device, praising its lightweight design and ample RAM. However, some users experienced issues with screen quality, heat generation, and speaker volume. Concerns were also raised regarding the keyboard's reliability and the GPU's performance in demanding applications.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ram
Great Laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the laptop for my son in Game Design. Paired with the Surface Pen, it was a great pick for him. GPU and extra RAM were a life saver.
I would recommend this to a friend Surface 3 is a good one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a book 2 and this book 3 is just as good love the design and simplicity of this laptop. Highly recommend
I would recommend this to a friendGreat computer for the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for the money. I just wish the sound was better. Overall, easy to setup.
I would recommend this to a friendGreat machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good pc. I’m still discovering stuff that it can do. Really like the touch screen and the pen. That is a game changer, especially coming from a Mac. The tablet feature is nice. The computer is heavy from what I was expecting. Same for the power brick. It also runs all the programs I need for work that are too hard to get installed on my corporate issued machine. Facial recognition is also very nice. I hope I remember the password if that comes up
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – Thanks for giving Surface a try, welcome to the family! We're delighted that you love the touchscreen and Windows Hello features. To learn more about your new Surface Book 3, visit our website: https://support.microsoft.com/en-us/surface/surface-book-3-features-261d4bb1-2851-d9d5-2020-283429f6cd8c Best, Erica Surface Customer Care
Perfect for college
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy the best and never look back. This was perfect and easy to use for my daughter. The Arc mouse and Pen are a great addition
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
It's awesome to hear that Surface Book 3 has been a winning solution for your daughter's college needs. Thank you for sharing your experience; we hope she gets a lot of use out of her new Surface.
Cheers,
Chuck
Surface Customer Care
Excellent for homeschooling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very user friendly, my kid uses it for online school and art/photography. I will be buying a second one for my personal use.
I would recommend this to a friendAbsolutely no complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my engineering classes, software, and note taking. Great resolution and camera. Love the versatility of a 2-in-1
I would recommend this to a friendA lot of capabilities with this system to learn.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of capabilities to learn with this system. Easy to navigate and have fun with.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for leaving a review! We're delighted to hear you've been enjoying your new Surface Book 3. To help you get to know your new Surface we recommend checking out the Surface App via this link here: https://aka.ms/AA4rbrj.
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Weight
Excellent Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality! The Computer fits all the needs, a portable workstation, and light weight tablet for entertainment.
I would recommend this to a friend - Pros mentioned:Performance
Heating Problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its heating mostly at the back. this thing runs smooth and fast
I would recommend this to a friend - Pros mentioned:Processor speed
Microsoft Surface Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Microsoft Surface Laptop is a great little computer, very lightweight and very fast.
I would recommend this to a friend - Pros mentioned:Performance
Nice!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop. Beefed up. Small size. works great.
I would recommend this to a friend - Pros mentioned:Performance
Great laptop for engineering students
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son who is a freshman and this will take him through college years with all tools needed
I would recommend this to a friend Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good two in one laptop with many features. Nice sleek design.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're thrilled that you're enjoying the sleek design and functionality of your new Surface Book 3. We hope it continues to serve you well. Best, Erica Surface Customer Care
Loving it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the wait! I'm very pleased with this laptop. Does everything I need it to do with plenty of storage for my newborn photography business needs. Highly recommend the pen accessory if you will be using Lightroom or Photoshop. Makes editing much easier and (in my opinion), more fun! Only thing I'd change is longer battery life but I also have a million things going on it at once so it's understandable and charging is fast so not too much of a hassle.
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect I like this surface book. It’s a great product from Microsoft I really like the design and quality
I would recommend this to a friend- Cons mentioned:Screen quality
Engineering Student - Do not buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. Nowhere near worth the money paid for it. I bought it specifically because I am an engineering student and needed something to run CAD software on. I spent more than $2,000 on this laptop and it glitches consistently. I have gotten multiple blue screens while hooked up to a monitor. The screen periodically glitches where all the images blur for a second, this happens repeatedly over a short period of time. While in tablet mode and still connected to the base (turned around), this device overheats usually after only an hour of work with minimal tabs open. I had high hopes for this laptop and it didn't reach any of them.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Christina,
We're sorry that your new Surface Book 3 isn't meeting expectations. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit
If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://support.microsoft.com/en-us/contactus/
Hope that helps,
Chuck
Surface Customer Care
Super 2 in 1 machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy, fast, incredible screen (way nicer than my Lenovo) and portable. Great battery life as well. I am able to play Doom 2016 is High mode and Microsoft Flight Simulator in Ultra no problem.
I would recommend this to a friend- Pros mentioned:Performance
Perfect
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing computer for work. I def recommend for long term laptop.
I would recommend this to a friend My favorite device
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy to use. Everything was pretty much straightforward. Would buy again!
I would recommend this to a friend