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Customer Ratings & Reviews

Your price for this item is $1,119.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 306 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers regard the Surface Book 3 13.5" as user-friendly and powerful, praising its performance and convenient tablet mode. The screen size is frequently cited as ideal for various uses, and many appreciate its lightweight design and long battery life. Positive feedback consistently highlights the device's versatility and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 306 reviews
  • Rated 5 out of 5 stars

    Microsoft Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, very handy and practical. 10/10 would recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Graciela,

      We are so happy that you are enjoying the Surface Book 3. Thank you so much for recommending it.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Pleased w/my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’d recommend this laptop to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable issues. I have not had any issues with this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this product and anything that is Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bebecita

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase!!! I’m satisfied with my purchase....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for my daughter she love it for the school and drawing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help from the staff. Love the mew computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for business mobility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dependable and durable notebook thats professionally centered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, practical, useful, compact, for work or school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff!much needed specially in this time for my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is easy to use and I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Book 3 is the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 2 in 1 laptop. It has everything I need In a Book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy.would recommend yo anyone to buy. Good find

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the flexibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent computer. I am excited to own it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was good but slow all my architectural downlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good but slow with all my architectural downlo

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen Constantly Blacking Out

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is not worth $1,600. I had this device for 4 months and I've been dealing with the screen randomly blacking out for the last month even after running all of the necessary updates. I am frustrated.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're sorry that there's an issue with your Surface. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://aka.ms/AA4r432 If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://aka.ms/AA4rbq6 Microsoft

  • Rated 2 out of 5 stars

    Buyer BEWARE!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great for the first 4 months after the purchase of over $1500. However, this dang thing has been in the shop more times than my 2018 Jeep has had manufactured recommended services. In 2020, I had to have 5 services done, none of the times were the services the same, and this year 2021 my freaking graphics or video card (both) what the heck. TOO EXPENSIVE for all the issues that have occurred with this computer. I'm in school working on my doctoral degree and all of this disruption is frustration at a level 10++.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better options elsewhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe for the price point, there are better options. Nice & clear display but still for the price point, think there are better options. Sometimes the screen blacks out occasionally.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Go surface laptop over surface book

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers arent the best. I bought this model for the detachable screen but i like the surface laptop better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but definitely not geek squad refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer itself and I've had this type before but thr screen randomly goes black and I've brought into to geek squad and they day they can't fix it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're sorry that there's an issue with your Surface. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://aka.ms/AA4r432 If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://aka.ms/AA4rbq6 Hope that helps, Erica Surface Customer Care Microsoft