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Customer Ratings & Reviews

Your price for this item is $1,119.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 306 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers regard the Surface Book 3 13.5" as user-friendly and powerful, praising its performance and convenient tablet mode. The screen size is frequently cited as ideal for various uses, and many appreciate its lightweight design and long battery life. Positive feedback consistently highlights the device's versatility and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 306 reviews
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Decent for a laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is a nice laptop with a very large screen, we returned it for the more versatile and portable Surface Pro 7 because for our intended use, the tablet would be more functional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop but not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for everyday use. Easy to use with other compatible apple products. Downside is that there is no USB port and all further accessories must be apple products. Quality is excellent but for the price you might as will go with the Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to be able to use it as a tablet or a laptop. It has come in very handy for college. I like that the keyboard is also a back up battery but I wish both batteries would last a little longer than they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Lightweight Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really liking this lightweight laptop. The 13.5" screen is just the right size in excellent quality. The touch-screen ability make this quick and easy to use. The ability to detach the screen make this device even more mobile than it already is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with this laptop, I got a great deal on it through Best Buy open box. The laptop itself is amazing, the switching is seamless, and it’s build very clean and professionally. It was exactly what I was looking for, very sleek

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you so much for taking the time to share your thoughts with us. We are so happy that you are enjoying the Surface Book 3.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice alternative

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s a great alternative to a traditional laptop. I’d say about 95% of the time it is attached to the keyboard but when you don’t want a keyboard in the way it makes it really convenient to not have it around. So far so good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jayvon,

      It is awesome to see that you are enjoying the Surface Book 3 as a laptop and as a Tablet. Thank you for sharing your thoughts with us. We hope that you continue to enjoy the product.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Does everything I need it to do. Bought one for my boyfriend in October 2020 and saw how much he liked it, so had to buy another one. Would strongly recommend this computer for anybody and everybody.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thank you for recommending Surface Book 3 to others. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to! We love it. My wife uses it for work and she loves it. The camera quality is great, she loves being able to detach the screen and have a laptop that won’t fall over like the surface pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Surface Book!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned numerous computers in my life but my favorite is the Surface Book. After 5 years I had to replace my first surface, but only because liquid was dropped on the keyboard shorting it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with it. It has been stable and meets my needs. Happy with display quality and works nicely as a tablet. Keyboard is a little odd, just takes a little getting used too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The video card issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video card cuts out. I read reviews that this was a possibility but did not take it seriously. I found a way around the issue but it takes away from the experience of the video I was watching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface books are well built and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our company has been using these since they came out. Some of ours are over 6 years old and still going. We've tried others and feel that these are worth the money. Please carry more Windows 10 Pro in stores.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that Surface Book 3 has offered the power and productivity needed for your company. Thank you for sharing how well Surface has served you over the years, too; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    My Dream Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Book 3 a wonderful laptop Unique detachable design Powerful graphics processor Many configuration options Comfortable keyboard Dual 1080p cameras Beautiful PixelSense display

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love Surface Book 3 graphics, functionality, and comfortable feel. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Surface book

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool computer if you have the money to spend and can justify the price for the removable tablet. Slower than the cheaper M1 MacBooks but a decent computer overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsofts best line of hybrid tablets

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m thrilled with my purchase. I’ve been using my surface daily for a year now and have had no issues. Highly responsive and quick charge covers all my needs. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to just say this was one of the purchased I've made in terms of a laptop. If you have anyone who is working from home due to Covid, or a child going off to collage this is a MUST Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    Regretting the Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend's daughter is using this in college and is often frustrated by various glitches. It will freeze and need to be restarted fairly often. It is sometimes difficult to connect for charging. She likes the touch screen. When it works, it is fine. But, for the price and her needs as a student, it is not up to the task.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this product great for what I was looking for a computer to do. Not only is this a laptop, but with the removal of the screen, it can be used as a tablet. Great idea!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're thrilled that you're enjoying the functionality of your new Surface Book 3. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for mobile work & Zoom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with the Surface Book. I am using for family tree work when I am not home and it works very well. I have also used for several Zoom meetings. The video and audio were excellant.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jeff,

      We're glad that you're impressed with the power and portability of your new Surface Book 3. It's great to hear that it fits your needs for videoconferencing, too. Thank you for sharing your experience with it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent - no issues whatsoever. High quality product that I Would recommend to anyone looking for a high Performance laptop — this Is our second for the family

    I would recommend this to a friend