Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,499.99
Clearance
The comparable value price is $1,999.99

Customer reviews

Rating 4.3 out of 5 stars with 238 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the Surface Book 3's performance and ease of use, citing its portability and smooth operation. However, some users experienced issues with the screen, including glitches and overheating, and reported inconsistent battery life. Concerns were also raised regarding the device's price and its tendency to become warm during use. The weight was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 238 reviews
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    its too expensive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth it to spend $$$$ you can get lot better computer in that price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from my Surface 3

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it sits in my lap like a normal laptop would! I can fit so much more on one screen than my old surface. I recommended it to all my coworkers that have normal Surface.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for recommending Surface Book 3 to your coworkers. We're glad that it's been a great upgrade for you, too. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Typical windows computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical windows computer, I prefer how smooth Macs are but this is as good as they get otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An awesome product! Highly Recommended.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome machine. Allows me to be highly productive. Great connectivity. Looks great and it's great to look at. No regrets in getting this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer for back to school and beyond

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for school. Great computer. Very fast and effective. Watching movies is a breeze with the tablet detachment. If you have the opportunity this is a must.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thank you for recommending Surface Book 3 to others. We’re delighted that you love the speed and versatility of your new Surface. Best, Erica Surface Customer Care Microsoft

  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    There are better laptops.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend the Surface Book. It is by no means a terrible laptop but there are laptops in the same price range with better specs. I traded mine in for an HP Spectre that was the same price but had 4 times the memory, a bigger, and better quality screen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect device for 11yo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this device for his 11th birthday. He loves it, he can use it both for school and to play games and haven’t touched the iPad Pro since he got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It werks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It werks aaaaaaaaa bbbbbbb b uuhhhjh jjjjjjjjj wwwwwwww iiiijjjjj lllllllllllll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Great quality build. Great screen. Great processing power. Great form factor. Just great. This is my favorite surface device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the speed, touchscreen, and functionality of your new Surface Book 3. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Surface ever!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product and durable. My cat knocked it off my desk and it works perfectly and only a couple little dents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but too expensive.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good 2 in 1 but for the money there are better laptop with similar specs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price match, great product and who doesn't require a great system? Vaio not made anymore in USA so replacing that, got surface n happy with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing your experience with your new Surface Book 3! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product I own 2 now

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would definitely recommend it. This is our second one, I loved the first one so much we had to buy another once we grow our business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4th Surface and Best one yet!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface in our family. Have had Surface 3 and 4 Pros. The larger size without being too heavy when separated makes this my Primary machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I previously had the Surface Laptop and loved that, but wanted the detachable screen. Super happy with my purchase!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for being a part of our Surface family! We hope you enjoy the 2-in-1 functionality of your new Surface Book 3. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great computer and tablet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a two in one system in Windows. This is really a great piece. I wish it was a little thinner like the Surface Tablets but this is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Book 3

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good surface Book 3 13.5" Touch-Screen and good discount, I reorder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for college

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for college as an engineering major. I haven’t used it but he seems to like it and has no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace one of our computers at the office. It works so far and my coworker likes it and it takes up less space on her desk .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for College

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is loving this computer for his first year at college. He especially likes how it is touch-screen and becomes a tablet if needed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Randi,

      It's wonderful to hear that your son loves his new Surface Book 3. We're glad that it's versatile design makes it a great device for college use, too. Thank you for sharing his experience; we hope he continues to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft