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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 250 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the excellent battery life and high-quality keyboard as major strengths of the Surface Book 3. The fast SSD and ease of use are also frequently praised, along with the versatility offered by the tablet mode. However, some customers mention the high price and relatively heavy weight as potential drawbacks. A few users also commented on the placement of the headphone jack and hinge design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 250 reviews
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface book is a great size, easy to use and very efficient! Love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're delighted to hear that you love the compact design and usability of your new Surface Book 3. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t use it because I made another choice of laptop so it was returned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds Exectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipment was delivered on time. This laptop exceeds expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetly worth the price to get the 32GB version, blazing fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s an amazing laptop for business, high specs and well manufactured.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Has good features for a two in one laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an awesome laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes! I love it! I would definitely recommend this device to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, love how you can separate the screen and keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it was good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was very good. i like the screen and everything it has to offer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 and 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a tablet and laptop this is a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tool for this modern works, perfect, excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 2 in 1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this product, especially for business work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it has everything my son wanted for college

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he loves it it will be used for his mechanical engineering class

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this surface! It's really amazing for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice device for mobile presentations. Nice construction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product performs the service for which it was purchased

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst laptop in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst purchase decisions I have ever made. Came to Best Buy to pick up an Apple, and got convinced to buy this machine by the salesman. Where do I begin. Firstly, it is incredibly expensive, but has lots of drawbacks. The sound is terrible. I can barely hear conference calls even when I raise the volume to the maximum. Secondly, the cooling fan makes so much noise it sounds like a plane is about to take off. Thirdly, when I open the machine it takes forever to startup, and until then, the icons flash on and off as if it is about to explode. I could go on, but Microsoft needs to fire whoever led the team that developed this machine. My 7 year old Lenovo Laptop is much better than this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our family's 4th Surface! Awesome devices!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Case,

      It is so awesome that you and your family are enjoying the Surface Products. Thank you for sharing your experience.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing 2 in 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s a laptop and a tablet all in one. Amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're glad to hear you've been enjoying the 2-in-1 features of your Surface Book 3.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles complex college software, nice features, extra

    I would recommend this to a friend
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