Customer Ratings & Reviews
- Model:
- PD9-00003
- |
- SKU:
- 4561910
Customer reviews
Rating 4.6 out of 5 stars with 2264 reviews
(2,264 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Surface Dock's ease of use, abundant USB ports, and ability to support multiple monitors. Many appreciate its compact size and compatibility with Surface devices, while also finding the improved connectivity and charging capabilities beneficial. However, some customers find the price to be high and the weight a bit cumbersome. A shorter-than-ideal cable length was also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Easy to set up Docking Station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You just plug your cables into it and you’re off and running. Great addition for my new home office (with working from home due to COVID-19 shelter decrees). It is also easy to switch between my Microsoft surface tablet and my wife’s surface pro laptop. Worth the money.
I would recommend this to a friend- Cons mentioned:Weight
Rated 4 out of 5 stars
SB Dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but wish it had more ports and not so heavy
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes it easy to set up your office with this Dock.
I would recommend this to a friend Rated 3 out of 5 stars
finicky but works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.make sure you use active cables or you'll have a bad time.
I would recommend this to a friend- Cons mentioned:Weight
Rated 2 out of 5 stars
Too heavy for everyday portability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good as home dock but too heavy to carry. Returning mine.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Has made converting computer between laptop and de
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made hooking up the different computer devices easy
I would recommend this to a friend Rated 3 out of 5 stars
Multi purpose but heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only option to extend your surface to attach peripherals but not travel friendly, its heavy
No, I would not recommend this to a friendRated 3 out of 5 stars
Works ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not consistent, but works. Users have their icons rearranged when redocking, which causes issues.
I would recommend this to a friendRated 3 out of 5 stars
It's not a stand alone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this device when I had the surface book but without it, it becomes an overpriced USB port.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This could be so much better with some extra though put into the design details.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that the Surface Dock didn't meet your expectations as far as design. We'd love to hear more on your input as far as where we could improve! Feel free to reach out to us at [email protected], and we'd be happy to continue this conversation.
Kindly,
Victoria
Surface Customer Care
Rated 3 out of 5 stars
dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.docking station is required in my opinion because of the lack of ports
I would recommend this to a friendRated 3 out of 5 stars
buggy but great concept
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.concept is great, but just buggy. sometimes resolution scaling would get really messed up.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello zlin06, Thank you for being a Surface customer! Your feedback on Surface Dock is extremely important to us and we are always working hard to optimize your Surface experience. In the meantime, please check out this support site that may help you to resolve the issues you are experiencing: https://www.microsoft.com/surface/en-us/support/hardware-and-drivers/troubleshoot-docking-station-surface-dock?os=windows-10 If you need further help, please contact our Customer Support through the Support Web Portal: www.support.microsoft.com . We apologize for any frustration this has cause and hope this was helpful to you.
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical when I purchase this whether it would “plug and play” but I plugged in all the peripherals and then into the Surface... botta-bing! Everything worked right away - Ethernet port, extra usb drive, monitor and power.
I would recommend this to a friendRated 3 out of 5 stars
expensive for no reason
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power supply on this thing is ridiculous. It is fairly reliable though.
I would recommend this to a friendRated 4 out of 5 stars
It’s a solid B-
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moved into a Surface laptop after the desktop died. I really missed my good speakers and large screen. A docking station that only uses the magnetic charging port, I’m in! Works pretty well, but I have to reboot a few times a week because it becomes unstable.
I would recommend this to a friendRated 4 out of 5 stars
One to rule them all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And one cable to rule them all. That is what this device does. Just the magnetic plug and now I have two work stations. Detroit and Chicago. They are fine. not great
I would recommend this to a friendRated 5 out of 5 stars
Microsoft Surface dock
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a useful accessory for the Surface Pro laptop - adds additional monitor and network connectivity to the laptop; I use it when at home but its a little heavy to take when traveling
I would recommend this to a friendRated 3 out of 5 stars
I like the stand up Doc better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works ok but it is not as convenient as the stand up style docking station
I would recommend this to a friendRated 5 out of 5 stars
Solid dock, needs an hmdi port
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dock, feels heavy, like a quality product. It's got 2 mini-display ports, but would prefer an HDMI to avoid so many dongles. Just personal preference, otherwise a great product if you have a device with the surface connector.
I would recommend this to a friend- Pros mentioned:Monitor support
Rated 1 out of 5 stars
Surface dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried multiple of these docks and everyone had some issue with flickering or only one monitor working. I tried multiple different mini to display cables and none of them helped. I found that the dell usb docks work much better and allow for 3 monitors.
No, I would not recommend this to a friend




