Customer Ratings & Reviews
- Model:
- PD9-00003
- |
- SKU:
- 4561910
Customer reviews
Rating 4.6 out of 5 stars with 2264 reviews
(2,264 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Surface Dock's ease of use, abundant USB ports, and ability to support multiple monitors. Many appreciate its compact size and compatibility with Surface devices, while also finding the improved connectivity and charging capabilities beneficial. However, some customers find the price to be high and the weight a bit cumbersome. A shorter-than-ideal cable length was also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good, but not best option.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works with surface pro 6. but it stay old version. with new surface, it need to add new option on docking system like USB-C. still works good with 2 additional monitor, network and both keyboard and mouse to use as desktop.
I would recommend this to a friendRated 5 out of 5 stars
Great mobile accessory
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this device with my mobile tech bag and it has proven it net worth. The ability to add multiple monitors and attach various devices can only be described as “WONDERFUL “.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. Works seamlessly. Allows me to run a web based PACS with an HDMI monitor and the surface pro as a main work screen.
I would recommend this to a friendRated 3 out of 5 stars
Proprietary Products = Proprietary accessories.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sure, it sort of works, but don't expect to be able to run 2 4 k monitors with it. You should be able to but it can't. You must run one to your computer display port and one to this doc, and then you must reset your screen preferences every time, and then you must fight with it every day to make it work. Oh, you went to lunch?? Sorry, you must start over. Pass on the dock... unless you already own a surface and are stuck with buying their proprietary products. Then buy the dock and suffer. Or buy a different computer... preferable not windows...
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the relatively compact size and extra USB ports. Makes docking pretty easy. This is a replacement of one that lasted 4 years before the display port stopped working.
I would recommend this to a friendRated 5 out of 5 stars
Love the Surface dock...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works well with my keyboard, mouse, network, and 27" screen. Just plug in my surface Pro and I'm ready to work...Network is much faster through the docking station. Works great!
I would recommend this to a friendRated 2 out of 5 stars
Expensive & Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dock to connect an LG widescreen IPS monitor to a 13" surface pro. This connector refused to acknowledge my monitor. When I connect the monitor directly to the surface, the monitor works. I returned this useless dock.
No, I would not recommend this to a friendRated 5 out of 5 stars
Just what I Needed!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The surface dock allows me to connect my keyboard, mouse, monitor and speaker. This has turned my surface pro into a wonderful office desktop in no time. Buy one.
I would recommend this to a friendRated 5 out of 5 stars
Easy to use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got on sale. Use it every day and haven’t had any problems. I connect to 2 displays and use as primary charger. Use with mouse and keyboard as well.
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only worked for a few months and then gave out completely. I had to buy a new system again because there are not a lot of alternatives for multi screen configurations when it comes to surface tablets. Very dissatisfied with the amount of time this dock functioned. This is the first review I have ever written on anything but I feel it is worth writing because once you spend all the money on the cables you need for multiple monitors specifically for the surface laptop and then have to buy this more than once it really adds up specially on a student budget.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for taking the time to share your experience, We are sorry to hear about your recent difficulties with Surface Dock. We understand how difficult it must have been and we appreciate your honest feedback. If you ever need additional assistance please don’t hesitate to reach out to our support team: https://aka.ms/AA4rbq6.
Best,
Rebecca
Surface Customer Care
Rated 5 out of 5 stars
Great Desk Accessory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Gets the job done. I’m happy with my purchase. Brings the desk together.
I would recommend this to a friendRated 5 out of 5 stars
Perfect for my home office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a game change for me in my home office. Now I can use 2 screens or just 1 large screen as needed when working from home. No set up - just plug in and go!
I would recommend this to a friendRated 5 out of 5 stars
Surface dock - it works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't cheap, but the surface dock is essential when needing to plug in quickly to a desktop space. Works great and no issues.
I would recommend this to a friendRated 5 out of 5 stars
Great addition to the Surface Book 2 laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased after a cancelled business trip to set up the Surface Book 2 laptop as an outstanding dual 27" monitor environment with external keyboard and mouse.
I would recommend this to a friendRated 5 out of 5 stars
Great device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Works fantastic. The added feature of the docking station for the surface pro is awesome. Buy you HDMI connector with it and you save money on checkout.
I would recommend this to a friendRated 2 out of 5 stars
Having multiple issues with this device.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If Best Buy carried the snap-in model for the Surface Pro3 I would have bought that in a heartbeat. This one is over priced and I am having multiple issues with it. Have been back to Best Buy 2x for issues related to its performance.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there, Please check out this support site that may help you to resolve the issues you are experiencing: https://www.microsoft.com/surface/en-us/support/hardware-and-drivers/troubleshoot-docking-station-surface-dock?os=windows-10 . We apologize for any frustration this has caused and hope this was helpful to you.
Rated 4 out of 5 stars
pricy for what you get
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the only way to add port or devices to the surge its a toggle not like the old 3/4 dock that you placed the surface into..wisdh it had as usb c on iy the you could just over docks
I would recommend this to a friendRated 4 out of 5 stars
Powerful
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I try to stay away from Microsoft Computers but when I needed one for class for a program that could only be ran on it's platform. This was an easy and powerful add on for the Surface.
I would recommend this to a friendRated 5 out of 5 stars
Surface Dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a pro 3 with a Dock designed for it, It could not be used with Pro 7. This Dock is heavy so it stays put on my desk and up to date for the Pro 7
I would recommend this to a friendRated 5 out of 5 stars
I Love This
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased My Surface Pro From Dell And Got Their Branded Surface Dock. I Was Disappointed In The Functionality. This Dock Works Perfectly With No Glitches Or Errors.
No, I would not recommend this to a friend




