Customer Ratings & Reviews
- Model:
- PD9-00003
- SKU:
- 4561910
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Surface Dock's ease of use, abundant USB ports, and ability to support multiple monitors. Many appreciate its compact size and compatibility with Surface devices, while also finding the improved connectivity and charging capabilities beneficial. However, some customers find the price to be high and the weight a bit cumbersome. A shorter-than-ideal cable length was also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
CW3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect just what I was looking for to give the older Surface more capabilities.
I would recommend this to a friendAdditional item for laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for college bound student, was a nice add on to the laptop. Now he doesn't have to worry about not enough ports.
I would recommend this to a friendDecent Product, but lacks functionality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product works to a point, but is limited beyond 1 additional monitor and have been through several different types of fixes (daisy chaining for example) to solve the issue, but refuses to read my second monitor.
No, I would not recommend this to a friendVery good Dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great functioning dock and I would give it five stars except for the power supply. It is a bit bulky and having two cables instead of one seems outdated anymore.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to leave a review for your recent experience with Surface Dock. We always appreciate getting honest feedback from the community and we'll be sure to pass yours along to the rest of our team.
Best,
Heather
Surface Customer Care
Put the Office in home office!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient making the one connection to my Surface and having my keyboard, mouse, monitor and everything else connected. Very well built.
I would recommend this to a friendExcellent product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product- simple to Install. Lots of connection options . Connected 2 monitors, wireless mouse and power. Small footprint, doesn’t take up much space.
I would recommend this to a friendJust as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dock to use with Surface Pro 3 Laptop. Accommodates external HD, monitor, keyboard, and mouse. A vertical design would make it occupy less desk space.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're thrilled to hear you enjoy using Surface Dock with your Surface Laptop 3! We designed this accessory to connect seamlessly with your device, enabling you to do more. We appreciate your feedback about being able to change the orientation of Surface Dock and we will be passing it along to our team.
Cheers,
Rebecca
Surface Customer Care
Microsoft surface hub
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and easy to dock your surface laptop and makes your display better
I would recommend this to a friendMore problems with monitors and sleep recovery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every recovery from sleep is a new experience I have updated all the drivers and still a new experience everybtome I come back to my desk
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that you have been having difficulty using your Surface Dock. We'd like to help you get your devices running in tip-top shape. We have a few simple troubleshooting tricks for you to try here: https://support.microsoft.com/en-us/help/4023468/surface-troubleshoot-surface-dock-and-docking-stations.
If you should experience any further issues, we recommend reaching out to our support team for further assistance here: https://support.microsoft.com/en-us/contactus/.
We're always happy to assist you, please don't hesitate to reach out!
Kind regards,
Jessica
Surface Customer Care
Convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Single plug for desktop use; mini display converter required. For the price HDMI input would definitely increase utility and value. Appreciate dual-display output option.
I would recommend this to a friend- Pros mentioned:Usb ports
I thought it would save space - its ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a way to add ports, but the cords are everywhere, i prefer a older style docking station Microsoft had.
No, I would not recommend this to a friend Not a well designed product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed, the unit does not recognize common keyboards and displays. In addition it causes my surface 4 pro to lock up when the peripherals are not recognized. I rue the day I replaced the surface 3 dock.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Jdulongma, Thank you for being a Surface customer! Your feedback on Surface Dock is extremely important to us and we are always working hard to optimize your Surface experience. In the meantime, please check out this support site that may help you to resolve the issues you are experiencing: https://www.microsoft.com/surface/en-us/support/hardware-and-drivers/troubleshoot-docking-station-surface-dock?os=windows-10
If you need further help, please contact our Customer Support through the Support Web Portal: www.support.microsoft.com . We apologize for any frustration this has cause and hope this was helpful to you.
New building IT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping great product. Happy to be a new business acct holder
I would recommend this to a friendGreat back up for home
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a second doc for the house to make it more convenient going from work and home. Small price for a big investment
I would recommend this to a friendWorks Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dock. I was able to hook up two external monitors effortlessly and back up my system to an external flash drive. Worth every penny!
I would recommend this to a friendSitting at the dock of a Surface
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft docking station still going strong today! These are typically built to last. Can't say a bad thing about it!
I would recommend this to a friendGood dock
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My entire office uses these docs. I’ve had pretty good luck with mine. But many people in my office have had to replace theirs because device failed.
I would recommend this to a friendgreat with dual monitors
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great at the office with my dual monitors. My boss though has one and it has been nothing but problems for him.
I would recommend this to a friendDock
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent dock to purchase. These are the only one we use at work. The are very long lasting . I love this product.
I would recommend this to a friendGreat Dock
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife uses this for her Surface. She teaches online and this makes her Surface setup work really well.
I would recommend this to a friend