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Customer Ratings & Reviews

Model:
PD9-00003
SKU:
4561910
Your price for this item is $67.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 2264 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Surface Dock's ease of use, abundant USB ports, and ability to support multiple monitors. Many appreciate its compact size and compatibility with Surface devices, while also finding the improved connectivity and charging capabilities beneficial. However, some customers find the price to be high and the weight a bit cumbersome. A shorter-than-ideal cable length was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,264 reviews
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a years use of hundreds of plug ins and outs I'll have a much better assessment of the quality of this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best surface dog I have ever had the privilege to work with and I want to thank Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for monitor array

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the Surface to set up an array of monitors for an awesome work station

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase my Surface Pro 7 and needed this doc to complement my business office set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just like the original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. No complex learning curve or hidden "new elements" to have to learn or adapt to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes docking much easier, magnetic connection much better than dealing with multiple cable.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Works, but not as well as I had hoped.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's too heavy and it should have an HDMI port. Otherwise okay.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It's not ready for prime time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dock itself is a great concept! But, even with the firmware update, it keeps intermittently flickering with on the computer screen and the additional monitor I connected. It's the dock because if I disconnect the dock, this does not happen. After staying on the phone for almost 2 hours with Microsoft, their solution was that it's faulty and I should return it. Which I have done twice now. Number three is going back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Organized

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and great use of space, keeps everything organized in one place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster charge than anything else I have and convenient with all the usb connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it should

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for docking Surface and connecting to multiple monitors.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works only partially

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a great dock. Some monitors don't work at all, it has a glitch when you put too much things on... It's Microsoft, what to expect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Docking Station

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy to use and I like the accessories for TV wireless hook-ups.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flickering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen Flickering, i tried with 3 monitos and different tv and the screen Flickering

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We'd like to work with you to get your Surface Dock working the way it should be. If you can reach out to us at [email protected] with the special reference number, 1709199670101, we can help you figure out what might be going on, and get you a replacement if it seems to be the device itself.

      Talk Soon.

      Victoria, Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    love my microsoft surface.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered on line and picked up at the store. couldn't be any easier. thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DID NOT WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dock did not work. I have 2 4K monitors that I wanted to connect my Surface Book with. The dock did NOT work. I downloaded the updates and still nothing. Maybe I got a defective device, or maybe I'm doing something wrong. However I will consider myself above average on tech knowledge and know I tried liking this thing. The only reason I bought it was because it was on sale, taking it back to the store tomorrow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect accessory for Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great must have accessory for the Surface Pro so you can utilize multiple screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for multiple monitors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a clean desktop with 2 monitors a keyboard and a mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for surface! A must!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily hooks up all externals with one plug. Essential for a surface owner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need this for home office set up. great for dual monitors and daily docking

    I would recommend this to a friend