Customer Ratings & Reviews
- Model:
- PD9-00003
- |
- SKU:
- 4561910
Customer reviews
Rating 4.6 out of 5 stars with 2264 reviews
(2,264 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Surface Dock's ease of use, abundant USB ports, and ability to support multiple monitors. Many appreciate its compact size and compatibility with Surface devices, while also finding the improved connectivity and charging capabilities beneficial. However, some customers find the price to be high and the weight a bit cumbersome. A shorter-than-ideal cable length was also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Usb ports
Rated 5 out of 5 stars
Worth Every Penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect addition to my Surface Pro. With the limits of one USB on the machine, having the dock is a must for me at home. This plugs into the same slot as your power cord, and everything is transferred through that. You can not only have the four USB ports on the dock, but the USB port on the machine is available as well. I also have an external monitor connected with no issues.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Brad,
Thanks for sharing your great experience with the community! We're glad the Surface Dock has been the perfect combination with your Surface Pro to help you create the most optimal desktop experience. We appreciate the great shout-out!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Usb ports
Rated 5 out of 5 stars
It's good to dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like having this. I can quickly dock and see the display on a larger monitor, while charging the unit and giving myself more USB ports. I have an older monitor so I had to buy a VGA adapter. Small potatoes. What I have not figured out is how to disable the touchscreen while it is docked so I can lay the Surface down on the desk and not worry about papers and other things causing 'inputs'.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the kind words! To disable your touchscreen, refer to this guide: https://support.microsoft.com/en-us/help/4028019/windows-enable-and-disable-your-touchscreen-in-windows-10.
Hope this helps.
Take care,
Amanda
Surface Customer Care
- Pros mentioned:Usb ports
Rated 5 out of 5 stars
The one accessory Microsoft should have included!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a necessary expansion device for people who want to be able to use the SurfacePro as a desktop computer replacement. It expands the number of USB ports and it also provides more power to its USB ports for use with devices which draw their power from the USB port. It's such a vital tool that I feel Microsoft was remiss in not including it in the purchase of the SurfacePro to begin with.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to leave a review. We agree the Surface Dock makes a big difference in your workflow if you use multiple USB devices regularly. While not everyone requires additional peripherals, we're happy we could offer you the perfect solution.
Take care,
Amanda
Surface Customer Care
- Pros mentioned:Size
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, I love, love, love my Surface Pro 3. I have a dual monitor set up with a dock both at home and work. My home dock started acting up and I always liked this version of the doc better so I upgraded and it was even on sale. It has no moving parts to get sloppy or go bad. It has more monitor jacks than the old dock and it's actually small enough to pack and take with you if you needed to. Totally recommend it!
I would recommend this to a friend - Pros mentioned:Ease of use, Usb ports
Rated 5 out of 5 stars
More portable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gives extra USB ports with more portability than the docking station I use at home.
I would recommend this to a friend - Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
Simply Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as adveritised with no issues. All attached accessories work without any issues.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Works great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very easy to use this with any surface product. Just plug and play!!! It is nice and small.
I would recommend this to a friend - Pros mentioned:Monitor support, Usb ports
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed extra ports to connect a second monitor and other devices. Works great!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled to know that the Surface Dock has helped you create the ideal set-up. Thanks for giving us a shout-out!
Best,
Jessica
Surface Customer Care
- Pros mentioned:Ease of use, Usb ports
Rated 4 out of 5 stars
Easy to setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like what Microsoft did with this dock. Easy to setup up and plenty of ports to plug into.
I would recommend this to a friend - Pros mentioned:Usb ports
Rated 4 out of 5 stars
Great box, but unhandy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this together with my Surface Book and it has exactly all the ports I need, but it's kind of unhandy. The box with the ports has a power supply about the same size as the box with the ports itself. So basically you are carrying 2 of the same sized boxes with the cables you tend to plug in. They are both bigger than the standard power adapter that is provided with the Surface Book. I would have preferred 1 box with the power adapter and ports.
I would recommend this to a friend - Pros mentioned:Usb ports
Rated 5 out of 5 stars
Must have device for power users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connects dual displays with ease, expands ports for Surface allowing everything to be connected to the dock and only one connector to the Surface. Be careful not to get any dirt on the connector or the port on the Surface. Had a Surface that wouldn’t charge due to a dirty port from being in a case. Perfect desktop replacement solution. Pop the Surface out for mobile use.
I would recommend this to a friend - Pros mentioned:Monitor support
Rated 5 out of 5 stars
Love the dock.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my dock, but my Microsoft Surface adaptor I was sold to attach my TV or regular Monitor did not work. I purchased another adapter from Belkin & it worked fine. Love the ability to view my screen on the even bigger monitors. The Surface Book comes with a pretty big screen itself though. Really a big fan of the Best Buy Store Employees at the Allen, Texas Best Buy Store on Highway # 75.
I would recommend this to a friend Rated 4 out of 5 stars
Still Working Fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't & still don't like the idea that you have to spend more money for an additional piece when they could've created it within the Surface Book. I have multiple monitors so I had to have it. This first one I bought didn't work but Best Buy exchanged it no problem. We don't know if it was due to one of the many glitches in the SB (which they have made great strides in their updates) or if it was the docking station itself. It's working well now.
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooks up easy. Very easy to move around and doesn’t take up a lot of space.
I would recommend this to a friend Rated 4 out of 5 stars
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product at a good price. The fact that it charges while the surface is connected is a bonus. So many docks do not charge the unit and you have extra cables to keep your laptop charged while at your desk. I have had an issue with one where the firmware needed to be updated and the dock was not working correctly until I did so. Otherwise, all of the docks I have purchased work very well for my business.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dave,
Thanks for sharing your feedback with both the community, and us! It sounds like for the most part, the Surface Dock has been a really handy tool for you. We would advise that you keep your Surface Dock up-to-date on it's firmware to have the most optimal experience.
We hope you continue to enjoy the Surface Dock!
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Usb ports
Rated 5 out of 5 stars
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was going to purchase a usb hub with ethernet, but instead decided to purchase the dock instead. It worked flawlessly. It's a larger than I thought, so taking with me on travel may not be an option, so I would say it really is better for what it was designed for as a desk dock. It's just so tempting to use at with the added ports, charging ability, and wired ethernet.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for choosing to give the Surface Dock a try. This is a great addition for converting your Surface device into a full desktop experience. We're glad you're loving the power and convenience the Surface Dock provides!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Usb ports
Rated 4 out of 5 stars
Surface Dock is awkward
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dock is great in that it seemlessly works with my surface pro and expands USB, video, etc. The connection cable is a little odd as the cable is thick and runs in the direction of the tablet so it gets in the way. Also the dock is detached like a power brick, so finding a good place where it can be accessed but out of the way is difficult. It ends up just sitting in the open on my desk which isn't attractive.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your feedback! We read every review and your honesty is very much appreciated. We will be sure to relay this back to our team for consideration. We hope you continue to enjoy the device.
Take care,
Amanda
Surface Customer Care
Rated 5 out of 5 stars
My Microsoft Surface Dock was a great present.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For my birthday I received a Microsoft Surface Dock and as I worked my projects, I found it more and more valuable. I work switching from smartphone to surface pro to laptop to blue tooth earpiece and other devices and found that I was able to dock everything at the same place and recharge without having to leave my workplace. I have yet to connect to an external monitor but am looking forward to that.
I would recommend this to a friend- Pros mentioned:Usb ports
Rated 5 out of 5 stars
Surface dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit well. Plenty of ports. Charges Surface and has video port. Small footprint
I would recommend this to a friend - Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
Good dock
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and easy to setup. Great for monitors and others.
I would recommend this to a friend




