Customer Ratings & Reviews
- Model:
- PD9-00003
- |
- SKU:
- 4561910
Customer reviews
Rating 4.6 out of 5 stars with 2264 reviews
(2,264 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Surface Dock's ease of use, abundant USB ports, and ability to support multiple monitors. Many appreciate its compact size and compatibility with Surface devices, while also finding the improved connectivity and charging capabilities beneficial. However, some customers find the price to be high and the weight a bit cumbersome. A shorter-than-ideal cable length was also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Usb ports
Rated 4 out of 5 stars
Does exactly what it was built for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's hard to give a bad review for something that serves a practical function. It's a solid build and gives me the extra ports I need, although, I wish it had an HDMI port. I liked the past Surface Dock's design better since this is like a brick, but it's compact. All in all, it's fine for what you'll need. Most things are wireless these days, so this will give you ports for the few legacy items you probably still have.
I would recommend this to a friend - Pros mentioned:Size, Usb ports
Rated 5 out of 5 stars
Great Docking Station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this all in one docking station. I like that you have the liability of having four extra USB ports, an cat5 / LAN connection, a headphone jack, & capability of charging your tablet. If you like dual monitors just simply purchase a mini DV cable. This is a great piece of hardware that takes up little to no room. Very simple to connect.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted you're loving all the Surface Dock can help you accomplish with your device! With this set-up, connecting external accessories and displays is a snap, all while charging your device! Thanks for the stellar review!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Ease of use, Usb portsCons mentioned:Price
Rated 4 out of 5 stars
Good but Expensive
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Dock is very simple to use. I just wish that it had more USB / USB-C port. Connected to a Surface Pro 4, I practically used up all the ports available in the dock -- two external monitors, ethernet (to take full advantage of my Comcast 200 Mbps download speed), audio, a scanner, an external drive for back-up, a mouse, and a numeric keypad. The dock has two mini DisplayPorts. I had to purchase two adapters in order to use my older monitors which have VGA connections only. I like the fact that the dock supplies power to my Surface Pro. My only complaint is that it is quite expensive. I replaced my Surface Pro 4 recently (due to the shaking screen problem) with a Surface Pro 7, and continue to use the Surface Dock.
I would recommend this to a friend - Pros mentioned:Compatibility, Usb ports
Rated 5 out of 5 stars
Excellent proprietary dock - SP3 SP4 Surface Book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this dock! It will tuck away on your desk out of sight yet offers Ethernet, audio out, 2 miniDP's & 4 USB3 ports. The Surface Link connector from the dock to your Surface 3, 4 or Surface Book is very flexible so say goodbye to stiff, hard to manage cords that usually require duct tape to tame. If you have a Surface Pro 3 or 4, or the Surface Book, this is the dock!!
I would recommend this to a friend - Pros mentioned:Ease of use, Usb ports
Rated 5 out of 5 stars
excellent easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this dock for my surface pro 3 is soooo much easier than the old one where you had to take off the protective case to slide it in. seamlessly allows the printer and USB mouse to stay connected and used at the same time. also allows two other screens to be utilized to make quick work of spreadsheets.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works seamlessly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like simple. I don't want to work on my stuff when I get off work. I put the Surface on a stand, attach this one connector, and it's done. Charging and everything. It comes with it's own charger, so you have a spare now. In summary, it's just easy and it works. It's not the cheapest solution but it's probably the most elegant.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your experience with the community! We're delighted to hear the Surface Dock has been the perfect desktop solution for your Surface experience. We appreciate the great shout-out!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Ease of useCons mentioned:Price
Rated 5 out of 5 stars
Must have for a great desktop set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my surface 4 and this docking station is a must have. Because it connects everything with the charging cable, you won't need to give up the one and only USB port. It is a bit pricey but Best buy had a great offer on it. I really the ease in which I can connect 2 monitors, printer/scanner, keyboard, and mouse with this station. Must have
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We appreciate the time you took to write this thoughtful and informative review! We read each review and appreciate the feedback. We've passed it along to our team and hope you continue to enjoy your Surface Dock!
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Ease of useCons mentioned:Cable length
Rated 4 out of 5 stars
Surface 3Pro / 4 dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dock is for sure a benefit to enable quick connect / disconnect while using the Surface as an expanded desktop. My only real criticism is the connection cable length to the surface. Basically you have several wires splayed about your desktop for power, monitors, connection to the surface, USB items. If the cable were aprox 10 inch longer then the dock and all cabling from accessories could be hidden.
I would recommend this to a friend - Cons mentioned:Weight
Rated 4 out of 5 stars
Great Device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The docking station is working very well and my only complaint is that it is much heavier than I anticipated and the distance between the power brick and the docking station isn't quite long enough to keep the former on the floor and the latter on the desk. Otherwise, it has performed well and is a great addition to my Surface Pro and Surface Go.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to reach out! We always love getting honest feedback from the community and we will be sure to pass this along. If you ever have any questions please feel free to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.
Best,
Heather
Surface Customer Care
- Pros mentioned:Monitor support, Usb ports
Rated 5 out of 5 stars
Exactly what I need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a docking station for the surface pro. This was not on sale but BB matched the sale price from Amazon. Needed to update the firmware first. Once that completed it works great. Having the ability to connect to two monitors and also a couple of usb drives at the same time really is a dream comes true.
I would recommend this to a friend - Pros mentioned:Usb portsCons mentioned:Price
Rated 4 out of 5 stars
Quirky but functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helps keep the desk less cluttered and provides power, usb, and monitor hookups with a single plug to the laptop. Sometimes opening or closing the laptop results in odd resizing of the external monitor but it’s nothing too dramatic. Just requires occasional fiddling with screen resolution. A little pricy but probably in line with any oem dock.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad the Surface Dock has been a great tool for helping to accomplish more! The Surface Dock is great for expanding your Surface device into a full desktop set-up. We're glad you have been able to find your optimal set-up!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Ease of use, Monitor support
Rated 5 out of 5 stars
Great dock for Surface Pro 6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my 1st gen Surface Pro to a 6th gen. Ports are limited but this dock solves that. I drive 2 monitors and the Pro 6 at once, Wired Earbuds, USB drive and mouse plus recharge and power the Pro 6 all from one easy to connect cable. That meets my needs so far so good. btw It was plug and play.
I would recommend this to a friend - Pros mentioned:Ease of use, Monitor support
Rated 5 out of 5 stars
Great for Dual Monitors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the docking station so that I could attach my surface to 2 larger monitors. It is extremely easy to dock and un-dock. This allows me to work from larger screens when I am sitting at my desk and then simply unplug the charger from the side of the computer to turn in back into a laptop/tablet.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dani,
We're delighted to hear that the Surface Dock has been an easy and convenient addition to your Surface experience so far. With the Surface Dock, it is easier than ever to transform your device into a full desktop experience. We're so glad you have been able to use this feature! Thanks for sharing your awesome experience with the community!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Monitor support, Usb ports
Rated 5 out of 5 stars
Perfect Accessory for My Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dock is exactly what I needed for home use. Having USB ports on both sides it great. I also have a second monitor hooked up, which works like a champ. I also like the fact that this does not take up the USB port on the Surface itself. Everything is connected through the charging port.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Brad,
Thanks for calling out your favorite features of the Surface Dock. It sounds like you have an amazing set-up with your device! The Surface Dock is perfect for creating the ultimate desktop experience with your favorite Surface device. We're glad you love it!
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:Ease of use, Usb ports
Rated 5 out of 5 stars
Essential to My Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great way to connect multiple USB devices to your Surface. I think it is a necessity. I have a 27" monitor, wireless keyboard & mouse and an Ethernet cable. (With open USB ports available) Best part is there is one cable to disconnect and then your Surface becomes portable again. Great solution.
I would recommend this to a friend - Pros mentioned:Usb ports
Rated 5 out of 5 stars
Excellent dock for the desk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the dock since it adds 4 more USB ports without sacrificing the port on the Surface! Plus the fact that it charges the device too... I just keep the AC adapter that came with the Surface in my bag. Best Buy offered had it for a great price online! Couldn't be happier
I would recommend this to a friend - Pros mentioned:Ease of use, Usb ports
Rated 5 out of 5 stars
Would Be LOST Without It!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was going to purchase another charger cord and keep doing what I was doing, but not, I have my external monitor and stack of HDs (USB drives) all connected with the power supply. This is a MUST HAVE for any Surface 4 Pro user that connects his tablet to an external monitor or drives. LOVE IT...LOVE IT!!!
I would recommend this to a friend - Pros mentioned:Usb ports
Rated 5 out of 5 stars
Easy to use Surface Dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was thinking why would I need this - well first reason is I don't have to keep pulling out the plug from my bag. I just keep this sitting on my desk and when I need my laptop charged I just simply attach. You can also hook up speakers and other peripherals with the ports on the dock.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mary,
We love this! Thank you for taking the time to let us walk in your shoes and see why you chose to purchase your Surface Dock! We're happy to hear that you have been enjoying your device, and have forwarded your review to our team for a read.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Ease of use, Usb ports
Rated 5 out of 5 stars
Get the dock. Don’t skimp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I could save a buck by just getting any old usb dock but it’s not the same thing. The surface dock is powered so you can plug anything in without it having an issue drawing power...and it’s sooo easy to plug in when you sit at your desk. HUGE difference, and worth every penny
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Lisa,
We appreciate you taking the time to leaving a review on your Surface Dock experience! It's great to hear that you have been enjoying your Surface Dock and find it to be a necessity for the best Surface experience you can have!
Kindly,
Victoria
Surface Customer Care
- Cons mentioned:Cable length, Weight
Rated 4 out of 5 stars
Very useful but heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a second charger this is a good option. I leave this one at home where I can plug in multiple USB devices and ethernet cable. There are three reasons for the 4-star rating: 1. It is heavy 2. The cable that connects to Surface is very short 3. There are no HDMI or display ports on the giant brick
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're glad you're been getting great use out of your Surface Dock! We've made sure to share you feedback with our team on where you think we can improve the device in the future, and hope that you continue to enjoy your Surface Dock otherwise.
Kindly,
Victoria
Surface Customer Care




