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Customer Ratings & Reviews

Model:
PD9-00003
SKU:
4561910
Your price for this item is $67.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 2264 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Surface Dock's ease of use, abundant USB ports, and ability to support multiple monitors. Many appreciate its compact size and compatibility with Surface devices, while also finding the improved connectivity and charging capabilities beneficial. However, some customers find the price to be high and the weight a bit cumbersome. A shorter-than-ideal cable length was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,264 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the doc for some time now and I’m very happy with it. The only small issues I have had with the doc is sometime when working in excel or MS access is when i use the scroll bars up and down or side to side the contents of the app blur. I have to move the window to get it to unblur what I was looking at.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that you have been liking your Surface Dock! We have made note of your feedback and forwarded it to our team to give them a heads up. If there is any way we can be of assistance, be sure to email us at [email protected].

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    pricy but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the doc is a bit pricey, I found it to be a great tool in helping me to organize my peripherals in using my new Microsoft Office book as a desktop. It comes with a great number Of input opportunities to run external drives, speakers a mouse etc. I would say that it is a must own if you are going to use it mainly home office setting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the docking station to run 2 monitors on a Surface Pro 3. It drives 2 27" monitors without problem. Rarely, it has an initial issue with getting the correct monitors to display when first connecting in the day. It is easily fixed by just removing and replacing the connection to from the docking station to the Surface.

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 4 out of 5 stars

    Surface Pro 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lots of ports! Makes it easy to connect to your SP4

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great dock for the surface.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Engaging & useful, connected, simple & easy to handle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dock worked as Promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dock for my home office primarily to attached a second monitor and speaker. Everything has worked fine so far. I did have an issue as others at the outset with my monitors remaining at the resolution I wanted, but eventually after some hit and miss, all works fine. I wish however that an hdmi plug was included.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these frequently. I have not had any issues.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Works in a pinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a charger but Best Buy does not carry them anymore. Bought this USB splitter only because I needed a charger that night and didn't have time to order and wait on one to be delivered. A tad expensive for a splitter/charger but it does indeed work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added surface pro flexibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a personal and work provided surface pro, so with the dock I have the flexibility to swap between computers. My desktop setup is simple and clean because I can keep the surface closed or I can leave it open and have it serve as a second monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to Microsoft Surface Pro (2017)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Block adds additional USB 3.0 ports, Ethernet connectivity and other ports needed for the Microsoft Surface Pro. Needed to connect the Surface Pro to a router. Recommended device to have the Surface Pro work as an excellent desktop computer when keyboard is attached.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice compact item and perfect fit for my surface pro

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great docking station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it easy to turn your surface pro into a desktop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when my iMac died and my surface Pro 4 became my only computer. Needed to use a bigger monitor and add external hard drives. Now I am loving the freedom to use my surface as a desktop when connected or as a laptop/tablet when I disconnect. Wish it was a bit cheaper but very well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install and it uses very minimal space in your desk area so it's for sure a nice thing to have if you have dual screens, mind you, you will have to buy mini display port adapters if your monitor does not have the port but over all it's nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing addition to the surface pro 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro4 unfortunately comes with only one usb port with an additional charging spot in the adaptor but none elsewhere. It does not have an ethernet lan cable spot. These issues are circumvented by the surface dock and with the deal of 100$ it was a steal according to me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great expansion solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this DOC. I replaced an old desktop computer with a new microsoft surface. This doc allowed me to keep the entire set up I had and only replace the desktop unit itself. Kept the monitor, printer, keyboard and mouse. It's almost like I don't even know the desktop is gone. Great unit.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Chris,

      Thanks for your stellar review of the Surface Dock! We're happy that you've been enjoying it so far, and how it's enabled you have to a more well-rounded Surface experience. We've shared your review with our team for a read, and hope you continue to enjoy your Surface Dock.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a SP 2 which failed. It was replaced with a SP 3. I also have a SB. I have a 25 inch external monitor which I can use with either machine because of the surface dock. It is very compact and takes up little space on the desktop. I can position it so wires hang off side of the desktop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine after manual firmware update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to use the mini DisplayPort ports with my Acer monitor at first. After some research, I found that the dock needed a firmware update. I downloaded the tool and updated the firmware and now everything is working fine. https://docs.microsoft.com/en-us/surface/surface-dock-updater

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Great job troubleshooting! We're so glad you were able to update the firmware for your Surface Dock. We're so thrilled to know that everything is working in tip-top shape!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Does a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it as I type this on one of my double monitors and wireless keyboard. The old dock only had one minidisplay input and this has two. I read some customer complaints about it online but have seen none of those problems. I would highly recommend this product!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Donnie,

      We're happy to hear that you love your Surface Dock! We appreciate you taking the time to leave a review, and hope you continue to enjoy your Surface Dock.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased several of these docks, and the only issue that we have encountered is when the connector is dislodged from the computer accidentally. Sometimes it requires a reboot to regain all of the connections from the dock to our external flat screen monitors. Otherwise it works great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Steve,

      Thanks for leaving a review! We've passed this feedback along to our team, but if there is any way we can be of help, please contact our team at [email protected].

      Kindly,

      Victoria
      Surface Customer Care Microsoft