Customer Ratings & Reviews
- Model:
- PD9-00003
- |
- SKU:
- 4561910
Customer reviews
Rating 4.6 out of 5 stars with 2264 reviews
(2,264 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Surface Dock's ease of use, abundant USB ports, and ability to support multiple monitors. Many appreciate its compact size and compatibility with Surface devices, while also finding the improved connectivity and charging capabilities beneficial. However, some customers find the price to be high and the weight a bit cumbersome. A shorter-than-ideal cable length was also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Decent dock but sometimes cuts out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dock to complete my work set-up for my Surface but sometimes it cuts out and I cant access my wireless mouse and keyboard. Tried to update the firmware as Microsoft said but doesn't work and I have to completely reboot.
I would recommend this to a friendRated 4 out of 5 stars
Works well but overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device is well built and the CPU end is well weighted so it will not slid around you desk. However, you are paying the Microsoft tax of about 30% as they are the only ones making this. Also the cord from the hub to the tablet could be about 6 inches longer.
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a bit pricey, but overall is worth it. The mini display port was wearing out in my surface and I was concerned it would continue to work. This dock alleviates all concern by connecting only though the charging port.
I would recommend this to a friendRated 4 out of 5 stars
Surface everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface is a great device. A tablet when you want it and a laptop when you need it. But what I found was the one flaw was the ease of making it into a desktop. Enter the surface dock. This makes this tablet/laptop into a tablet/laptop/desktop. An awesome buy!
I would recommend this to a friendRated 5 out of 5 stars
as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I have it at my office. I just plug my Surface Pro 4 in and it fires right up. I don't have the Ethernet hooked, up, just using the WiFi on the SP4. Monitor, Keyboard, and Mouse are attached to the docking station.
I would recommend this to a friendRated 5 out of 5 stars
Handy Product for the Surface Line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this alongside my Surface Book purchase. The only thing missing that I wish it had is a HDMI port, other then that it is very handy when using multiple USB devices or monitors.
I would recommend this to a friendRated 5 out of 5 stars
Better than the original
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 2nd gen Surface Pro dock works with both the Surface Pro 3 and 4. I've owned the 1st gen Surface dock and some of my users jammed or broke the connection tab. Plus this 2nd gen has the ability to use multiple monitors unlike the 1st gen.
I would recommend this to a friend- Pros mentioned:Ease of use, Monitor support
Rated 5 out of 5 stars
Does what I expected it to do!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, working out great. Able to run 2 external monitors at same time, love just plugging in one cable.
I would recommend this to a friend - Pros mentioned:Monitor support, Usb ports
Rated 5 out of 5 stars
Allows me to extend my microsoft surface as a hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great and allows me to use my surface as a workstation with extended monitor and added usb ports.
I would recommend this to a friend Rated 5 out of 5 stars
It's a "must" have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to be able to "use" your Surface Book Pro or other Surface devices at your desk, you will want one of these. Definitely worth the money and you'll be happy that you have the extra functionality afforded you via the extra "ports".
I would recommend this to a friendRated 5 out of 5 stars
Great Docking Station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The docking station for the Surface Pro 4 works better than expected. Since the Surface Pro 4 does not come with a full package thye docking station makes up for the difference a little pricey but worth the money in the long run.
I would recommend this to a friendRated 5 out of 5 stars
Gotta have it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your in the know, you've got a surface pro. If you've got a surface pro, then you've gotta have the dock. You can power your SP and connect a monitor allowing you to view your content in bigscreen style.
I would recommend this to a friend- Pros mentioned:Ease of use, Usb ports
Rated 5 out of 5 stars
Must have for the Surface
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dock works great. Easy to attach and usb's gives you more options to add a extra hard drive and storage.
I would recommend this to a friend Rated 4 out of 5 stars
Great for expanding connection on MS surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dock for a employee that needed external monitor support as well as network and other devices. worked out of the box and is simple to setup and connect. a must for any surface user that wants external devices.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Turn Your Surface to an Office Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just works. Great to have all your peripherals plugged in but only requires one cord to connect to computer.
I would recommend this to a friend Rated 5 out of 5 stars
Surface Book 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station works great with my Surface Book 2 15". Just make sure when you buy this to go to Microsoft page and download the latest firmware. https://www.microsoft.com/en-us/download/details.aspx?id=46703
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Josh,
We appreciate you taking the time to include the firmware download link in your review! As you are aware, the best way to keep your Surface Dock running it's best is to keep the firmware updated. We're happy to hear that you're enjoying your Dock along with your Surface Book 2, and have shared your review with our team for a read.
Kindly,
Victoria
Surface Customer Care
Rated 5 out of 5 stars
Amazing surface dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a straight up plug and play dock. It is NOT USB, it uses the charging port for data connection. Yes it also pushes 2 external displays, do careful trying to hook up old lower end displays, the surfaces are native 3k screens
I would recommend this to a friendRated 5 out of 5 stars
prod good however
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works fine now but I needed an expert triage an issue with my monitor connection which ended up being outdated software on the docking station. if was not updated to communicate with the new surface book 2.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi James,
We're happy to hear that you have been enjoying your device! We appreciate your feedback and honesty on your experience so far, and hope you continue to like your Surface Dock!
Kindly,
Victoria
Surface Customer Care
Rated 5 out of 5 stars
Microsoft - Surface Doc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doc is great; way better than the old system. I have bought several of these so that I can use them at all of my locations. Great product and would highly recommend for users that have multiple offices.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for recommending us to the community. We're thrilled the Surface Dock has helped you accomplish more from wherever you are! This is a great way to transform your on-the-go Surface device into a full desktop experience. We're glad you're loving your experience!
Cheers,
Jessica
Surface Customer Care
Rated 4 out of 5 stars
New Surface dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are nice new smaller footprint devices. If you are using this in tandem with the Surface Pro 3, you will need to install a lot of firmware updates to get it to read the new dock. Greatly helps in multiple monitor setups with the dual mini dp connectors.
I would recommend this to a friend




