Customer Ratings & Reviews
- Model:
- PD9-00003
- |
- SKU:
- 4561910
Customer reviews
Rating 4.6 out of 5 stars with 2264 reviews
(2,264 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Surface Dock's ease of use, abundant USB ports, and ability to support multiple monitors. Many appreciate its compact size and compatibility with Surface devices, while also finding the improved connectivity and charging capabilities beneficial. However, some customers find the price to be high and the weight a bit cumbersome. A shorter-than-ideal cable length was also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Makes my Surface a Work Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This allows me to use an external projector and connect to a monitor making my Surface much more useful in an office environment. Easy setup and so far so good.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Mike,
Thanks for letting us know how you like to use the Surface Dock. We're so glad to hear that your Surface experience in the office has helped you to accomplish more with ease. We appreciate you letting the community know about your great experience!
Kind regards,
Jessica
Surface Customer Care
Rated 4 out of 5 stars
Great Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must add for a surface laptop. Unfortunately, these ports should be included in the laptop but oh well, if you have the money, buy this and don't think twice.
I would recommend this to a friendRated 5 out of 5 stars
Good investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now my laptop can be a desktop at home with dual monitor without hours of configuration and take the PC anytime I leave home. What more can one ask for.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jacob,
Thanks for sharing how Surface Dock has helped simplify your life! We're delighted to hear you're loving your Surface set-up in combination with this handy tool! We hope you continue to enjoy.
Cheers,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really sure what to say about this port rep other than it has the ability for dual monitors but I like the pro three style better.
I would recommend this to a friendRated 5 out of 5 stars
I use it for all my charging needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this for my phone now. But I will hook my pro to it and also my camera. This is a great tool. Its a little pricey, but you will get your moneys worth.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi again Geoff,
We're glad to hear that you've been utilizing your Surface Dock in multiple capacities to cater to your demands. Thanks for taking the time to fill us in on your overall Surface experience!
Kindly,
Victoria
Surface Customer Care
Rated 5 out of 5 stars
Best purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station is perfect for my new Surface pro. I have my printer, external display wireless mouse and keyboard connected. Made my life easier with less clutter.
I would recommend this to a friendRated 3 out of 5 stars
Does the job...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed the dock to connect a monitor and multiple usb devices to my SP3. It was easy to connect but in order to get the SP to recognize devices connected thru the dock, I had to restart it. Items connected directly to the SP didn't require a restart. The other disappointment was the size. Small and compact can be beneficial but it would have been nice if the dock was long and wide enough to put the SP on...like the box it came in. That's what I ended up doing, replaced all the extra packaging into the box and it raises the SP to just the right height for extended work periods.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello petique, Tour feedback on Surface Dock is extremely important to us and we are always working hard to optimize your Surface experience. In the meantime, please check out this support site that may help you to resolve the having to restart issues you are experiencing: https://www.microsoft.com/surface/en-us/support/hardware-and-drivers/troubleshoot-docking-station-surface-dock?os=windows-10
If you need further help, please contact our Customer Support through the Support Web Portal: www.support.microsoft.com . We apologize for any frustration this has cause and hope this was helpful to you.
Rated 4 out of 5 stars
Nice and compact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In order to use the surface book pro with two other monitors, the docking station was required. Still having problems keeping both monitors at a good resolution and preventing them from going to sleep
I would recommend this to a friendRated 5 out of 5 stars
Dock works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a dock, what can I say? It works to add all the typical stuff that stays plugged to it so I have only one thing to disconnect when I take the Surface home every night.
I would recommend this to a friendRated 5 out of 5 stars
LOVE IT!!!!!! :D
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant beat it, works the best for offices because you can hook your surface up and become a full station or unplug surface and become totally mobile!! cannot beat it!!
I would recommend this to a friend- Pros mentioned:CompatibilityCons mentioned:Cable length
Rated 4 out of 5 stars
Great Dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well with all the Surface Pro's. Con: wish the cable was a bit longer.
I would recommend this to a friend - Pros mentioned:Usb ports
Rated 5 out of 5 stars
Works to use Surface as Desktop PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adding the Microsoft Surface Dock to the user's desk allowed easy transition from using the Surface Pro as a tablet/laptop to using it as a desktop with external monitor, mouse, keyboard, wired LAN, and speakers. It also gives more USB ports when connected for flash drives, external hard drives, etc. Worth the purchase instead of buying a separate desktop PC.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for the review! We're thrilled to hear you've been using Surface Dock to transform your Surface into a powerful desktop device. With the extra ports and ability to connect additional monitors to your Surface, it truly is a game changer for Surface users.
Cheers,
Heather
Surface Customer Care
Rated 5 out of 5 stars
Required if you use your surface pro as a desktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're going to be using your surface pro as your main computer all day, a surface dock is required so you can plug a monitor, keyboard, and mouse into your surface pro
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great way to adapt Surface for home use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm working from home, so I'm spending more time on the Surface. I found that I needed more 'space', so I purchased a monitor and wireless keyboard/mouse. With the dock, I was able to connect everything to the Surface, and now I have a dual monitor set up, as well as the comfort of a full size keyboard and monitor. Easy to set up.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for sharing! We're pleased to hear Surface Dock has made things a little bit easier while working from home! We love the ability to set up multiple monitors for your Surface device with Surface Dock, and we hope you continue to enjoy yours.
Cheers,
Heather
Surface Customer Care
Rated 4 out of 5 stars
Near Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This docking solution was purchased with the thought of expanding my surface. Does a great job at that! Only thing may be the design. It's a bit blocky, but very durable.
I would recommend this to a friendRated 5 out of 5 stars
Can dock anywhere
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Can hook Surface Pro up to two monitors and when a colleague visits and needs to charge or use their tablet they can connect while I am away.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad to hear the Surface Dock has been an excellent desktop solution for your Surface Pro! It sounds like you're making great use out of it so far by creating an efficient set-up. Thanks for telling the community about your positive experience!
Cheers,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Perfect dize
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the convenience of plugging in more than 1 item. I do think they could easily added a couple more ports and still kept the smaller size
I would recommend this to a friendRated 4 out of 5 stars
Worthwhile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion the dock still needs some refining but it certainly serves its purpose and i wouldnt be able to use my surface at my day to day desk without the dock expansion.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know how you like using your Surface Dock. We're glad that it transforms your Surface into the ultimate desktop set up. We appreciate your honest feedback!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Usb ports
Rated 5 out of 5 stars
Works well with Surface Book 2; some limitations
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was aware that this dock wouldn't run 2 x 4k@60Hz monitors with a Surface Book 2. I have 1 main ultrawide that this dock works well with. I've had no problems with the other ports; ethernet works well. I was able to get my ultrawide (3840 x 1600 at 60 Hz) + an additional 1080p @ 60Hz working together.
I would recommend this to a friend Rated 5 out of 5 stars
Working well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft Surface Pro is working great. Easy to set up and use. Wish all "parts" were not "a la carte" but that's the way Microsoft planned this purchase.
I would recommend this to a friend




