Customer Ratings & Reviews
- Model:
- PD9-00003
- |
- SKU:
- 4561910
Customer reviews
Rating 4.6 out of 5 stars with 2264 reviews
(2,264 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Surface Dock's ease of use, abundant USB ports, and ability to support multiple monitors. Many appreciate its compact size and compatibility with Surface devices, while also finding the improved connectivity and charging capabilities beneficial. However, some customers find the price to be high and the weight a bit cumbersome. A shorter-than-ideal cable length was also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
2nd Version of this Dock - Actually works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these Docks (which were "version 1") as soon as Microsoft made them available for purchase. Both Docks were dropping the network and all USB connections - like those items were all unplugged at once and then plugged right back in all at once - this would take place in intervals of between 5 and 20 minutes all day long. "Version 2" of these Docks work great - no issues. Version 1 dock has a white led light on the spine of the connector when plugged into the Surface Pro 3 or 4. "Version 2" of this dock had a larger connector and the white led light is on one of the flat sides of the connector.
I would recommend this to a friend- Pros mentioned:Ease of use, Usb ports
Rated 5 out of 5 stars
Perfect for my desk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The docking station makes unplugging from power very easy. Never have to worry about forgetting my charger when I travel. Also provides extra USB ports that I use often. Easy to attach and easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 4 out of 5 stars
Easy To Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gadget. It is easy to set up and relatively small. The Surface Dock also acts as a power supply for the Surface Pro 4. So I did not need to purchase a back up power supply cord.
I would recommend this to a friend - Pros mentioned:Usb ports
Rated 4 out of 5 stars
Fabulous product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns your Surface into a desktop (with a large monitor attached and extended display), and provides much needed USB ports for a Surface lacking such ports. Only hangup is that after a week, it stopped working (wouldn't project to the monitor), but after some patient time on the phone with MS Support, they were able to walk me through an update of the software for the docking station, so if you buy this, make sure to use the Surface Dock Updater to get the most up-to-date software for the dock. (Who knew that the dock itself needed software?)
I would recommend this to a friend - Pros mentioned:Monitor support
Rated 5 out of 5 stars
Still Amazed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With this dock I can have my 2 4k monitors, charge the surface pro, and most important that don't have to connect anything else to the surface pro, just the keyboard and the dock
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Phil,
Thanks for sharing how you love using the Surface Dock with the community. We're delighted to hear that you have created an ultra productive desktop style workstation with your favorite Surface device. We hope you continue to love your set-up!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Usb ports
Rated 5 out of 5 stars
A must have to connect accessories
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The surface dock is an absolute must have if you need to connect accessories via USB to the Surface Book since there is not that many ports on the SB. The dock will give you additional ports and I also found they are not as tight to use so when you go to remove the USB cord you won't feel as though you are going to send your Book flying across the desk! I use the dock to keep my printer hooked up by USB since I cannot print over wifi due to metered internet. It is also handy for plugging in an external disc reader and my iPhone when necessary. It can be used to hook up to external monitors too. This will serve as your power cable and is a longer cord than the original power one supplied with the laptop.
I would recommend this to a friend - Pros mentioned:Monitor support, Usb ports
Rated 5 out of 5 stars
Must have product for surface pro owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surface dock is must have product for surface pro owner. It allows to add multiple usb 3 devices along with 2 hdmi monitors. And makes surface pro a complete workstation when you are home.
I would recommend this to a friend - Pros mentioned:Ease of use, Monitor support
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By getting the docking station, it allows me to easily plug in dual monitors, with appropriate cable adapters, but wouldn't get anything else as far as a portable, Surface is the only way to go!
I would recommend this to a friend - Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
better than the surface 3 dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just set computer down and plug the dock in and everything works.I like it because I don't have to take off my leather case in order to utilize this dock, which is not the case for the surface 3 dock.
I would recommend this to a friend - Pros mentioned:Usb ports
Rated 5 out of 5 stars
Excellent device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a big fan of docking stations in general, and especially like the Surface Dock. The unit requires only a little space, and the power and other connections are very good. Well designed.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great Adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The docking adapter allows me the same amount.of ports as I had with my desk top. It's completely portable and makes connecting to other devices easier. Necessary add on to the Surface pro purchase.
I would recommend this to a friend - Pros mentioned:Ease of use, Usb ports
Rated 5 out of 5 stars
Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this at work. Just plug in to power cord and you are connected to everything including T-10line for wired connects. So easy. This Also gives you more USB ports
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled that Surface Dock has been the perfect tool to help you expand your Surface experience! We're glad you're able to utilize the added ports for greater productivity during your day. We hope you continue to enjoy all that Surface Dock has to offer!
Cheers,
Jessica
Surface Customer Care
Rated 4 out of 5 stars
Pricey But Effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With a walk-out-the-door price of over $200, I thought long and hard before buying the name-sake docking station. I was not impressed, and am still not impressed, with the absence of an HDMI port (yes, I know there is a mini-HDMI on the Surface Pro but it is still not the same as a real life, honest to goodness HDMI port that common sense alone says should be included). But it is certainly nice to unplug one cord (that has a magnetic attachment feature) on the right side of the screen that works flawlessly, before exiting quickly with Surface Pro in hand. And the docking station both looks and feels sturdy and substantial. So I will live with the design flaws and be thankful that it appears capable of outliving most other products of its type.
I would recommend this to a friend- Pros mentioned:Monitor support, Usb ports
Rated 5 out of 5 stars
Excellent Addition to Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The additional ports allow for multiple monitors and usb connections. Fantastic addition to my Surface. I highly recommend this for anyone that uses their surface for work.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Parker,
Thanks for recommending the Surface Dock! We agree that it's a super useful tool for people to have at their disposal, especially if they aim to use this at work or home with multiple monitors.
We hope you continue to enjoy your Surface Dock!
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Usb portsCons mentioned:Price
Rated 4 out of 5 stars
Compact, runs cool, and plenty of ports
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it supports dual monitor set up. It also is versatile with multiple USB ports allowing for all wireless peripherals u might have. It is difficult to tell which is the top and bottom of unit. Expensive.
I would recommend this to a friend - Pros mentioned:Usb portsCons mentioned:Cable length, Price
Rated 3 out of 5 stars
Overpriced, but functional.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced, as is most of the Surface product line and related accessories. Much like Apple products, it could be argued you're paying for the "bling" factor. I purchased this for a Surface Go, the slowest most pokey and frequently unresponsive computer I've ever owned. I refer to the Go as "My Pretty Potato." The dock generally works as advertised, though the lack of HDMI ports is quite disappointing, as is the lack of microSD or SD slots in the port. Unfortunately, this is one of the few ways to connect various things to a Surface at the same time without going with a 3rd party USB-C to A hub of some sort. The charging / connecting cable is also extremely short (three feet, tops?), perhaps to eliminate clutter for using on a desk, but making the dock unusable in almost any other usage scenario. This is far from an ideal solution for folks who need the various options to connect other devices (like a USB A memory stick to do Windows updates, for example), but there weren't many better alternatives out there when purchased.
I would recommend this to a friend Rated 5 out of 5 stars
Performs as described and intended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Microsoft Surface Dock fully performs as expected and allows me to easily connect the surface to all my existing hardware and use it as a fully operational desktop computer.
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Great docking station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station works great. Allows me the ability to plug in my surface pro, screen, printer and wireless keyboard. Compact size with lots of inputs. Awesome!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
It sounds like you have found the perfect setup! The Surface Dock is certainly a powerful addition to the Surface Pro. We're thrilled you have been able to easily connect your favorite accessories and devices! Thanks for sharing all the ways you love to use the Surface Dock.
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Ease of use, Usb ports
Rated 5 out of 5 stars
Great for surface users.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was extremely easy to set up. Works great full multi screen usage. Very helpful in expanding the number of USB ports in video outputs for the surface.
I would recommend this to a friend - Pros mentioned:Ease of use, Usb ports
Rated 5 out of 5 stars
This is a must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a full sized monitor speakers hooked up to this. Has multiple USB ports makes the surface a full functioning computer. This is a item you must get if you buy the surface.
I would recommend this to a friend




