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Customer Ratings & Reviews

Model:
PD9-00003
SKU:
4561910
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Customer reviews

Rating 4.6 out of 5 stars with 2264 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Surface Dock's ease of use, abundant USB ports, and ability to support multiple monitors. Many appreciate its compact size and compatibility with Surface devices, while also finding the improved connectivity and charging capabilities beneficial. However, some customers find the price to be high and the weight a bit cumbersome. A shorter-than-ideal cable length was also a recurring point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,264 reviews
  • Rated 5 out of 5 stars

    Makes Surface Pro even better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can now have 3 screens with my Surface Pr

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need something like this with the surface pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking and well designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good docking station with needed ports and good quality material.

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 1 out of 5 stars

    Lousy USB 3.0 Functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Microsoft Dock to expand the capabilities of my Microsoft Surface Pro 3. The Ethernet and Video ports of the Dock work as advertised however the USB ports (which are all suppose to be high speed 3.0 ports) result in constant delays, system lock ups and or cause the computer to crash. I've tried all the ports with two different USB 3.0 hard drives and they all have the same failures,. It's important to know that both of the USB 3.0 drives work flawlessly when connected directly to the internal USB port of the Surface Pro 3. Support calls to Microsoft and their attempts to install new drivers for the dock failed to resolve the problems.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, fulfilled all my expectations..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty much plug and play with my Surfacebook. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does it job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has low resolution on display port could use hdmi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Surface devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to see this product refreshed for 2019.

    I would recommend this to a friend
  • Pros mentioned:
    Monitor support

    Rated 4 out of 5 stars

    It works

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Kind of annoying that it's necessary to buy a dock and cords in order to run basically anything off my surface. I'm using this to run dual monitors. Works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Dock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great add-on if you use any additional peripherals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Turns surface into desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed to turn my surface 256gb into a desktop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extends the capability of the tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allows me to connect the tablet to a monitor and other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Lot of ports

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the ports on this device. This unit works great with the Microsoft tablet computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the dock works well, but could use a longer connecting wire.

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Turned my laptop into a desktop studio

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Great product. It supplies power, allows two external monitors, expands usb ports and gives me an ethernet connection and I use every port!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for leaving a review! We're thrilled to hear the port options of Surface Dock have impressed you and that you've been able to use every single one!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    it works like it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's worked perfect. Love it. Simple to hook up and access.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    why

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new Microsoft Surface Book computer and had to purchase this dock to get the things I need to be able to connect to the computer. Resent Microsoft forcing me to buy this when it all should have been on the computer.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Two monitors several usb’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed from the old desktop dock to have this thinking it was going to be great to carry, but is heavier than the surface and cord is not well protected on the out from the “brick”

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Compact docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The docking station was purchased for a new HP surface pro in order to be able to sync up with dual monitors. Have had it for several months and it serves its function.

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 1 out of 5 stars

    It does the job - some of the time...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Surface Pro 2 and docking station with the Surface Book and the new Surface Dock. First - I love all the ports. Couldn't be happier. Having said that, the dock does not work effectively. Regularly the dock does not see my USB connections. It's been significantly frustrating to have to unplug the dock from the power supply, then plug it back in in order to get it to recognize that the ports are active. It happens at least once per day, and frankly, if I had a better choice, I wouldn't have purchased it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello , the The Surface Pro's and covered accessories for 1 year from the date of purchase. Please contact us so we can assist you with a possible replacement at: https://www.microsoft.com/surface/en-us/support . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft