Customer Ratings & Reviews
- Model:
- PD9-00003
- |
- SKU:
- 4561910
Customer reviews
Rating 4.6 out of 5 stars with 2264 reviews
(2,264 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Surface Dock's ease of use, abundant USB ports, and ability to support multiple monitors. Many appreciate its compact size and compatibility with Surface devices, while also finding the improved connectivity and charging capabilities beneficial. However, some customers find the price to be high and the weight a bit cumbersome. A shorter-than-ideal cable length was also a recurring point of feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Usb ports
Rated 5 out of 5 stars
Helps with dual monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you need a dual monitor and additional ports!
I would recommend this to a friend - Pros mentioned:Usb ports
Rated 1 out of 5 stars
It does the job - some of the time...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my Surface Pro 2 and docking station with the Surface Book and the new Surface Dock. First - I love all the ports. Couldn't be happier. Having said that, the dock does not work effectively. Regularly the dock does not see my USB connections. It's been significantly frustrating to have to unplug the dock from the power supply, then plug it back in in order to get it to recognize that the ports are active. It happens at least once per day, and frankly, if I had a better choice, I wouldn't have purchased it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello , the The Surface Pro's and covered accessories for 1 year from the date of purchase. Please contact us so we can assist you with a possible replacement at: https://www.microsoft.com/surface/en-us/support . We apologize for any frustration this has caused and hope this was helpful to you.
Rated 4 out of 5 stars
Does what it says.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would be 5 start but only if it had three digital outputs.
I would recommend this to a friendRated 4 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient way to leave peripherals such as desktop monitors.
I would recommend this to a friendRated 4 out of 5 stars
Excellent Docking Station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good addition to Surface Pro. 4 USB 3 ports are great.
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product however it took a while to get it to work..
I would recommend this to a friendRated 4 out of 5 stars
Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did what I needed it to. Limit on video hook connections.
I would recommend this to a friendRated 4 out of 5 stars
Solid option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable option for docking solution for buesiness.
I would recommend this to a friendRated 3 out of 5 stars
Bulky, Heavy limited power Surface Book recharger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky and Heavy port extender and charger for MS Surface products. Primarily useful for its 4K Display ports. Not so good for charging in that it does not provide sufficient power to run Surface Book 2 with full bore graphics without depleting battery.
I would recommend this to a friendRated 3 out of 5 stars
Nice desktop expansion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dock is a nice expansion to the Surface tablet, allowing you to use it as your primary desktop. I would rate the product higher, but several have throughout the company have failed and required warranty replacement. Microsoft does honor the warranty without much effort.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Turn your surface into a desktop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very easy to setup and use. You plug it into where there charger goes and this now charges and adds all these extra hookups to your surface.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
love the surface
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had previous surface tablet and had struggles connecting in public wifi and crashing issues. really have had no issues with this device. Works great and easily portable.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect accessory to a Surface Device
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom's Surface Laptop. It is nice to plug everything into a central place and allow a single connection to her laptop.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Makes life easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have multiple offices and it makes going from one to the other way more comfortable. Able to connect external monitors simply is really convenient. Love it.
I would recommend this to a friend Rated 2 out of 5 stars
Surface dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I waited for quite a while before I purchased this dock for my wife. I was hoping that all the kinks were worked out. Unfortunately there were issues when docking her surface pro 4 about 50% of the time. It wasn't a huge issue, but it was definitely an annoyance. Basically, when docked, the surface wouldn't automatically go into desktop mode even though I set it up to recognize it when we do so. We would have to swipe up on the screen with the wire connected to sign in. I was really hoping that it would be totally seamless. I had to return it due to the W.A.F (wife acceptance factory) being extremely low since it's behavior was totally unpredictable. Maybe next time msft. in the meantime I'll stick to the usb3.0 docks.
No, I would not recommend this to a friendRated 4 out of 5 stars
It serves its purpose very well and it works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It serves its purpose very well and it works great.
I would recommend this to a friendRated 2 out of 5 stars
Needs work...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All started well with my dock, but then I tried to plug in two monitors. First of all there were no HDMI ports to plug them into so i needed to buy additional cables (problem #1). Then once I got the proper cables everything worked great, UNTIL the computer went to sleep, and forgot it's settings (problem #2). I couldn't get the second monitor to work anymore. I ended do hours of online research on various forums and found this is a common problem and many people are having to bypass their $150 dock completely. I can get the monitors to reconnect... eventually, but it is a process everytime I wake the computer up. Also the dock occasionally loses its connection temporarily then reconnects... All around i wouldn't recommend.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great tool for multiple monitors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only way to go. It is so great to be able to take my Surface to any desk in our office and plug into the dock and be ready to work within seconds.
I would recommend this to a friend Rated 4 out of 5 stars
Best dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say, it does its job without having any IT skills
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great DOC
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Microsoft doc. The ease of use the extra ports and the quality of the cable makes this a great purchase an addition to my surface.
I would recommend this to a friend




