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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 254 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the high-quality construction, ease of use, and comfortable key travel of the Surface Ergonomic Full-size Wireless Keyboard. Many appreciate the keyboard's excellent battery life and ergonomic design, including the soft wrist rest. However, some users experienced occasional connectivity problems. A few customers also noted that the keyboard is relatively expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 254 reviews
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    So Comfortable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is far superior to the keyboard that comes with the Surface Studio. Just bought my second one!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ergonomic split keyboard is much easier to get used to than i thought. It works well, is light weight and paired with my Surface easily

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled you're enjoying the Surface Ergonomic Keyboard in combination with your favorite Surface device! We hope you continue to enjoy the sleek, yet comfortable design of this great tool.

      Happy typing,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to purchase this item, the keyboard looks nice and the keys are great however it kept disconnecting from my computer. The worst part was that if i did not forget device AND restart my computer the keyboard would not reconnect. In one day I had to restart the computer 3 times. I owned a wireless keyboard prior to this one and never had that issue. I was very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great Keyboard Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new ergonomic keyboard and this purchase price was reasonable and the setup was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Key travel

    Rated 5 out of 5 stars

    Great Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard has a great feel and travel to the keys. Connects quickly and seamlessly, no latency, works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beward of Interference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of Microsoft ergonomic keyboard. This is the 6th I've purchased since 1990s. Their design is excellent but somehow the surface series (Bluetooth) is having trouble with interference. So either your computer is not picking up the signal or it thinks you are typing a wrong key, e.g., I type "abcde", the computer thinks I type "abde (c is missing)". Sometimes, it thinks I am holding another key, e.g., When I type "c", the computer thinks I am typing "control" and "c", which is causing weird behavior. Notice that I am talking about two Surface keyboards giving me this kind of weird behaviors (one was purchased 3 years ago).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ergonomic keyboard

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are use this purchase to replace an ergonomically keyboard that was about 20 years old that stopped working. I really enjoy the fact that this one is cordless and it is made out of a very durable material hope it lasts another 20 years

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great Keyboard.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is great ergonomically. I would definitely recommend this keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. If you are using with a mac like me, it takes some tinkering and plugins to make it work. But its good.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great Keyboard!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is well constructed and the typing experience is awesome! The alcantara fabric feels amazing on my wrist.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Good keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent keyboard. Very comfortable to use, there will be learning curve.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Light and Stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is ten times better than its predecessor. It's sleek and stylish while being very comfortable and functional .

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Very comfortable!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is so smooth and comfortable, I was experiencing wrist pain, this was a game changer!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great economic keyboard. My hands and wrist feel better now.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Better than the small keyboard for Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this- so much easier to use then the small keyboard for the Surface Pro when you use it as an everyday computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new keyboard!! Super easy set up and very comfortable!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Penney,

      We're delighted that you love your new Surface Ergonomic Keyboard. It's great to hear that it was easy to set up and start using, too. Thank you for sharing your experience.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great keyboard for work from home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very fancy and comfortable. Very well designed. Very good for office work.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    good keyboard

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well with the surface computer and comfortable to use

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great Bluetooth Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this keyboard. It goes along with my Microsoft Surface setup. It's a great keyboard with a great feel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the keyboard!! It is easy to use and so helpful when typing all day.

    I would recommend this to a friend
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