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  • Angle. Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum.
  • Alt View 1. Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum.
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  • Alt View 11. Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum.
  • Alt View 12. Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum.
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  • Microsoft Surface Laptop video 0 minutes 30 seconds
  • The Power of Pen and Windows Ink video 0 minutes 30 seconds
  • Features: Microsoft Surface Laptop 13.5" Touchscreen video 0 minutes 54 seconds

Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

Model:
DAG-00001
SKU:
5855908
Highly rated by customers for:
Your price for this item is $1,043.99
Clearance
The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 999 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Surface Laptop's lightweight design, responsive touchscreen, and ease of use as significant advantages. Positive feedback also highlights its impressive battery life and performance capabilities, along with its sleek aesthetic. However, some users express concerns about the limited number of USB ports and the price point. A few customers also mention limitations related to the operating system and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 999 reviews
  • Pros mentioned:
    Touchscreen, Weight

    Surface Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and reasonably priced. Excellent laptop for students and the touchscreen comes in handy.

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive - Graphite Gold

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touchscreen

    Such an easy computer that can be used anytime!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very easy to use and the texture is so unique! Another plus is the touch screen!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    it is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is unbeliverble to be customized for Microsoft., Fast, Sexy, Convenient, Efficient,

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light weight and has a good screen size. It runs programs fast and is a good overall laptop

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Graduation Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my child to go off to college. Small and light so easy to transport. So far, awesome!

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • Beautiful, sleek laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful, sleek laptop that I waited a month for. It opens and downloads quickly, and the keepboard is comfortable. I love it!

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated on what computer to get but wanted something with great battery life and knew I didn’t need a tablet function on the laptop. This computer holds the battery life for hours and days when not in use. I did have to upgrade (free) to Windows 10 pro so I could get google chrome because a few programs I was using for grad school were not support on Microsoft edge but all in all it was easy and I live this computer.

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your positive experience with the community! We're so glad the Surface Laptop has been the perfect fit for all your needs. We appreciate that you called out the impressive battery life of this powerful device! Powering through your day is easier with this reliable machine.

      Welcome to the Surface family!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Weight

    Great laptop for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite part of the Surface Laptop is that it is light and portable which is great for commuting. It has a lot of helpful features. Good for work and leisure use.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Great laptop for starting college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my son to start college with. Laptop is light, and the screen is big!

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • Petty nice laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a really nice appearance. The thing on the palmrest feels good. It is the second I buy in two months. Only bad thing is that it has a line from top to bottom other left side of the screen (about 10 MM wide) that is not responsive to touch. Seems it is defective...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you're liking your Surface Laptop, but want to check in to see what is going on with your screen. Please reach out to us at [email protected], and we can help you out.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life, Touchscreen

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen. Easy to use, stays charged for extended period.

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Light and perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for a no fuss laptop. Portable, lightweight, and slides in any of my totes easily.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Love this computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for college. I was debating what to get a MacBook or this I decided this because of the beautiful color and the touchscreen and because I need Windows 10. I am not disappointed with my decision! The one thing I dislike about it is that I had to purchase the Pen. Unlike the Surface Pro which the pen includes. Also when using the pen the screen is a little wobbly but I can look past that!

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Gena,

      Thanks for letting us know how you're loving the brilliant display, and touch screen capability of the Surface Laptop. We appreciate your honest feedback and we're sending it up to our team. Just to clarify, the Surface Pen is not included with any of the Surface models at the present. This gives our customers the freedom to choose accessories that fit their style. We hope this helps clarify!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Excellent, especially for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and compact, great for college students.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    great, light laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, very thin, light and battery last very long, always on the go.

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen, Weight

    Super laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for first yr student. Its light weight while being rugged terrific screen

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touchscreen

    Great for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is lightweight and very easy to use and it is touchscreen which is a plus!

    I would recommend this to a friend

  • Very quick and portable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. The design is so sleek and everything works so smoothly

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Compact computer great for basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It’s compact and light but functions like a full laptop. Wish that it had an Ethernet port but whatcha gonna do? It’s so small. Golly.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Great features comparing to Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this laptop its sleek ,smooth and easy to handle. Love the face recognition lock feature no hassle of entering password . Fast running processor

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled you're loving your Surface Laptop. With Windows Hello, it's faster, and more secure than ever before to unlock your device. We're happy you're taking advantage of this great feature!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

Page 16, Showing 301-320 of 999 reviews
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