Customer Ratings & Reviews
- Model:
- DAG-00001
- |
- SKU:
- 5855908
Customer reviews
Rating 4.7 out of 5 stars with 999 reviews
(999 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Surface Laptop's lightweight design, responsive touchscreen, and ease of use as significant advantages. Positive feedback also highlights its impressive battery life and performance capabilities, along with its sleek aesthetic. However, some users express concerns about the limited number of USB ports and the price point. A few customers also mention limitations related to the operating system and RAM.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Love except for Windows 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great computer but Windows 10 has caused many problems.
This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great work laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and easy to use, this computer has everything you need and more. Highly recommend for both personal and work use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for recommending Surface Laptop to the community. We're delighted to hear that this has been an intuitive machine for you to use for both work and play. We hope you continue to enjoy all Surface Laptop has to offer!
Cheers,
Jessica
Surface Customer Care
Rated 4 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the outlook is great and fashion. I gave it to friend as a gift
I would recommend this to a friend- Pros mentioned:Touchscreen
Rated 5 out of 5 stars
Great MacBook Parallel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking for a Windows parallel to a MacBook this is it. The plus is it has a touch screen and actual USB ports!
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Awesome! Great battery and reliability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have one and purchased this one for my daughter. She and I both love it. It’s quick, has a great battery life and is reliable.
This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue
I would recommend this to a friend Rated 5 out of 5 stars
Slim- Sleek and versatile
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been extremely convenient to work at home for work- controls and screen size are not too small or cramped.
This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue
I would recommend this to a friend- Pros mentioned:Speed
Rated 4 out of 5 stars
Nice computer for someone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer did not fit my needs unfortunately. I play online games and didn't realize until too late that this computer wasn't what I needed. It's a nice enough computer, fast etc. but not the right one for me.
This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your honesty! Depending on how processor intensive the games you are trying to play the Surface Laptop with i5 processor and 8 GB of memory might not be the best fit. As a general tip, take a look at the minimum and recommended specs of your favorite games and shop for a device that matches or exceeds those specifications. We know you will find the device that's perfect for you.
Take care,
Amanda
Surface Customer Care
- Pros mentioned:Weight
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great laptop! I love it for reading and marking papers. It's light weight and super thin. Love the color burgundy.
This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy
I would recommend this to a friend Rated 5 out of 5 stars
Very nice. I love it. Very sleek.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my Windows Surface laptop. It is lightweight and compact yet has all the room I need to do all I need to do.
This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue
I would recommend this to a friendRated 5 out of 5 stars
Fast and reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Surface Laptop i have bought and also a Surface Book. Fast, reliable trouble free. I highly recommend.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this laptop!! I'm a college student and this is the best one I've ever owned. Amazing for taking notes
This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The best laptop so far
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a dell and macbook, but fell inlove with this laptop when I bought it. Easy to navigate.
This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue
I would recommend this to a friend - Pros mentioned:Touchscreen
Rated 5 out of 5 stars
Great item love the touch screen and functions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This just what my daughter needed for school. Great compliment to her 17 in laptop. She loves the touch screed and added functions.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer it's super awesome very easy to use. It's like and looks great works very well for college student especially
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought fir my son heading to college. He had raved about how great it is. Buy one you will not be disappointed.
This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Fantastic laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First Microsoft laptop that I bought and I am more than happy with it. Speed of start up and shutdown is fantastic.
This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Great laptop for a simple student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its thin size and weight truly makes it convenient to bring around as a student. Its also efficient and surprisingly quick
This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue
I would recommend this to a friend Rated 5 out of 5 stars
Great design with performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great laptop with beautifully designed. It exceeded my expectation. Thank you microsoft for this masterpiece.
This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
You're certainly welcome! We're thrilled that you were pleasantly surprised with the amazing performance of the Surface Laptop. Thanks for raving about us to the community!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Weight
Rated 5 out of 5 stars
Love It
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best laptop I have ever owned. Great for travel becasue it is so lightweight.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Computer is fast and very responsive. I like the facial recognition. It runs a full S Windows mode.
This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue
I would recommend this to a friend








