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Customer Ratings & Reviews

$1,149.99

Customer reviews

Rating 4.7 out of 5 stars with 241 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers admire the Surface Laptop for its portability, excellent battery life, and great build quality. The device also receives positive feedback for its processor speed and responsive touchscreen. The only concern mentioned by customers is the limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 241 reviews
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order was delivered in a few days. Fedex actually had to hand me the box, so not left on the doorstep. I liked having my favorites "go to" sites right in the middle of the screen. This laptop has them squeezed in on the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and Easy to manage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is efficient, easy to set up, and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No fat fingers.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I gave this four stars is that the keypad keys are flat and hard to type on it correctly. My fingers are not big, but it seems I catch a couple of keys occasionally rather than just the one key I intended. It would’ve been nice if the keys had been raised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product - great customer service - thoroughly enjoying purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyed!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Exactly what I was looking for!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second one perfect for work, school and every day use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! My salesperson was so knowledgeable, patient and pleasant!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for personal everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes takes a bit to start back up again but otherwise works a lot better than my old laptop I am satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for college and I am super excited to use it next year. I love the touch id password feature and the keyboard is super nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding professionalism

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was knowledgeable, friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how slim and lightweight it is. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't yet been able to get it hooked up to my printer but everything else is working the way I expected and I do like the feel of the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The style is similar to a MacBook, but without the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. The keyboard is very comfortable. The screen is so vivid. The copilot makes it easy to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Mason

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great so was the product i looked at i would definitely recommend best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, price, and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was able to find the very last one at the sale price and I couldn’t be happier with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek, Smart, Touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent laptop for everyday and school use. I didn't realize that the keyboard does not lit up, so I would recommend spending a little extra on getting one that does. What stops me from putting 5 starts, is that's it's really hard to open. It has no indention to open the screen. Other than that, I really enjoy it coming for Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son really liked this laptop.Hw is very happy and his first laptop I his life .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a gift for my godson he had a mac book he wanted this for college thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very knowledgeable salesman. I was very satisfied.

    I would recommend this to a friend