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Customer Ratings & Reviews

$1,149.99

Customer reviews

Rating 4.7 out of 5 stars with 241 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers admire the Surface Laptop for its portability, excellent battery life, and great build quality. The device also receives positive feedback for its processor speed and responsive touchscreen. The only concern mentioned by customers is the limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 241 reviews
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase and my fiance is ecstatic about her first personal computer, thanks to Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I liked this product and the quality is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a great price, staff was friendly and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and beautiful, accidental left it on the roof of my car and it flew off at 60mph and it still works perfectly. lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good student laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop for students but Apple MacBook has better screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This very nice product I love it.easy to download every thing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems like a good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return it because it wouldn't allow the Operating System to be changed to a complete foreign language. It would leave certain parts in English. Otherwise it seems like a fine product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine. Nice meatloaf. Good responsiveness

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Significant Delays and Lag...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my old Surface Pro, but Unfortunately, this laptop had issues that I ultimately read in forums and reviews after I purchased it. It has significant delays in keyboard to screen response or sometimes not at all. I went to forums, Microsoft etc...and did a number of updates and processes to fix the issue but nothing worked. Trying to type and the continual lag forced me to return and get an HP Omnibook 5 which has been great so far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very excellent product and compatible wirh any other brand out there.l lovr it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and transferred information from my old surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must buy!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best thing i could have ever bought at best buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Great battery life and easy use. ……..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product have not had any issues and the screen is great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy they what I need every time I visit and helpful and quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter for Christmas. She absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the computer. Easy to use. All my data transfered from my old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, excellent and reassuring me my purchase was the right one for all I needed to do with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality product on fit, functionality and overall finish

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk with display issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen keeps going black repeatedly. Have tried troubleshooting, updating drivers, etc. to no avail. Asked Best Buy if I could return, but they wouldn't let me because it has been 16 days, and the return policy is 15 days. BEWARE - they will send you a defective product and not stand by it.

    No, I would not recommend this to a friend