Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 225 reviews
(225 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers admire the Surface Laptop for its portability, excellent battery life, and great build quality. The device also receives positive feedback for its processor speed and responsive touchscreen. The only concern mentioned by customers is the limited storage capacity.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfect Compact Laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Surface laptop is the perfect laptop for browsing and general use laptop. It's light, looks great, is lightning fast and has a touch screen too. If you're looking for a laptop that can easily fit in a bag and work for surfing the web, this is it. The build quality is great, the metal shell feels great, it's super thing and the keyboard has pretty good travel. I thought the small size would be awkward at first, but I was surprised how good it felt to use. The screen looks sharp and crisp and is easy to see in daylight. It charges via USB C, so finding a charger will always be easy. The trackpad is super smooth and easy to use, with solid clicks for ease of use. Battery life seems great too. So far, I'm getting a full day's use while using it only lightly. Overall, this is a great laptop at the price, and given its made by Microsoft, you know it works well with Windows and doesn't include all the bloatware you normally get on a laptop. Very highly recommend checking this one out if you are in the market.
I would recommend this to a friendRated 5 out of 5 stars
Great AI interface and battery life!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 13" Surface laptop features a 13" touch screen, a Snapdragon X+ processor, 16GB ram and 256 GB Hard Drive. This laptop incorporates Copilot+, a conversational artificial intelligence assistant that is designed to help with all Microsoft applications, general knowledge questions as well as creative endeavors. The touchscreen has a 1920 x 1280 resolution. The screen offers bright, clear and detailed views of all I have done including text, photo editing and video viewing. The touch screen is quite responsive. The touchpad is the most responsive one I have used on a PC. The computer has 2 USB C ports on one side and 1 USB A port plus an audio mini plug jack on the other. Charging is through either of the USB C ports. The included USB C charger is rated at 45 watts for quick charging. I have found Copilot+ a quick and useful source for answers to even the most random questions and quite a bit of fun when asked to create fanciful images. The Copilot + is a constant helper when surfing with Edge. The Snapdragon chip offers on chip artificial intelligence capability which in most cases has responded much faster than the other AI programs I have used. The Snapdragon offers great battery life. I have noticed some minor lagging or short screen freezes that I wonder if are attributable to the chip. Overall the performance has been great and other than the occasional lag I see no observable differences between this chip and other PC chips I have used. There are a couple of Windows based inconveniences: first; there were a significant number of update downloads (OK, this is stated on the box so no surprise); Second; Windows automatically places links to everything in my cloud account on the Home Screen which takes up about half of the screen; Third; The photos app recognizes my camera when connected with USB but doesn't find the files and can't download the photos (same on other PC's), I wish there was an SD card slot and lastly the MSN landing page when browsing on Edge is the worst kind of clickbait page. None of these are deal breakers but for me a source of minor but constant irritation across all of my Microsoft devices. I do like this computer and find it a step forward in PC hardware.
I would recommend this to a friendRated 5 out of 5 stars
Revolutionary laptop, with outstanding capability
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just when I didn’t think a laptop could impress, this really shakes things up. I’ve been a laptop user since the days of the suitcase portable. The evolution of design and function has been something to admire. After purchasing this laptop, I was amazed by the revolutionary leap it is. The build quality is evident immediately. Solid construction with no cheap materials. It feels solid and ready to work. Yet it’s lightweight at just under 3 lbs. Initial setup was simple and it included creating biometric login security like facial recognition, fingerprint or PIN. Once setup is complete, I loaded some of my favorite apps on it. I found the touchpad and touch screen to be very responsive. The quality of the screen display was a feast for the eyes, and sound quality was a feast for my ears. The studio quality camera and microphone brought to life video chats. It boasts AI enhancement for that, and it does seem to make a difference. I’ve used it to watch streaming video, and found the video to be outstanding. It was only after a few days of using it, did I realize I hadn’t been tethered to a charger. It claims a 23 hour battery life on videos, and I can honestly believe that. I just begun to explore the AI capabilities, and with it built into the core of the system it’s always ready to assist. I can’t wait to work on my photos with it. Overall this showcases what a Windows laptop can be. Capable and fast, lightweight, and smart to use.
I would recommend this to a friendRated 5 out of 5 stars
Perfect laptop for college
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop for college- great battery life, display, and very fast overall.
I would recommend this to a friendRated 5 out of 5 stars
Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good computer, touch screen helps a lot with this
I would recommend this to a friend





























